Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(6,770 Reviews)
Rating breakdown 6,770 reviews
5 Stars
5,266
4 Stars
790
3 Stars
228
2 Stars
150
1 Star
336
86%of customers recommend this product.
(
3,173 out of
3,675)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
4
Decent cafe-style beverage maker
on March 20, 2026
Posted by: AbigailR
[This review was collected as part of a promotion.] This machine has a pretty small footprint, great for small kitchens. It does a decent job, although the beverages are slightly chalky, better to use in a latte style beverage. It's a little loud in general, both in the preheat and brew stages. The built in used pod dispenser is a nice touch
Written by a customer while visiting influenster.com
Customer Rating
5
The kitchen appliance, I didn’t know I needed!
on March 20, 2026
Posted by: KailiW
[This review was collected as part of a promotion.] All I can say is wow! I never thought there was much of a difference between coffee pots. I had had a Keurig in the past and it was fine. I actually ended up just buying bottled coffee because I didn’t like to have all the clutter on my counter and the coffee was always just OK. This really did surprise me. It bruise such a perfect cup every time! No grounds in your cup! I love that it collects the pods on the side so it’s always ready for your next cup! The noise level is pretty low didn’t think much of it. The water reservoir is a great size and easy to clean with a bottle type brush. It is so sleek and nice looking on the counter! The pods are a little expensive but there are definitely ways around that. Overall, I’m so impressed and I’m so grateful to have got to dry this product and get to use it. Highly recommend , it is so worth it.
Written by a customer while visiting influenster.com
Customer Rating
5
Love it!!!
on March 20, 2026
Posted by: KimA
[This review was collected as part of a promotion.] Love this machine! Its so easy to use and makes delicious coffee. It gives you options for different sized coffee mugs and had an auto stop feature if your cup is getting close to full. It is a bit loud but otherwise, a great coffee machine!
Written by a customer while visiting influenster.com
Customer Rating
5
Soo nice
on March 20, 2026
Posted by: JessicaP
[This review was collected as part of a promotion.] I love how sleek it looks. Its very attractive hahah, the machine is nice and powerful. I’m amazed at how it works and the components, you can really see the craftsmanship of it. I was surprised because it is a bit loud, but other than that I love it. Seems very durable and you definitely get what you pay for, amazing quality. Very nice indeed!
Written by a customer while visiting influenster.com
Customer Rating
5
Absolutely perfect
on March 20, 2026
Posted by: TiffanyE
[This review was collected as part of a promotion.] I have always used a Keurig for as long as I can remember, and I have fully been converted to Nespresso! I absolutely love the ease in operation. The size is compact, and I love that the pods have their own disposal. After the fact, the coffee is perfect the right amount of caffeine without the jitter definitely converted to Nespresso.
Written by a customer while visiting influenster.com
Customer Rating
5
Delicious Espresso At the Touch of a Button!
on March 20, 2026
Posted by: HeatherG
[This review was collected as part of a promotion.] I received this product in exchange for my honest review. I've been using the Nespresso Vertuo Next for a few weeks now for making both hot and iced espresso based beverages. It was very easy to set up, and its slim design does not take up very much counter space, which I really appreciate. Using the Vertuo Next for making espresso is surprisingly simple. The machine is designed in such a way that it makes brewing a cup virtually foolproof. Unlocking the top using the lever also turns the machine on and begins the quick warm-up process while simultaneously emptying the last pod that was used into its waste bin. The bin slides out for easy emptying when full, and the pods are recyclable, which is less wasteful and better for the environment.
Next, select a pod for your desired beverage, insert it into the top, close the top, and slide the lever to lock. The cool thing is that the Vertuo Next recognizes the pod that is inserted and then knows exactly how to brew the beverage. There is no need to make selections, pick sizes, etc. This gem does it for you automatically! Make sure the removable, easy to fill water tank has ample water, then press the button...that's it!
Now you are ready to enjoy your hot or iced espresso beverage. I highly recommend this easy to use espresso machine for fast, consistent results every time!
Written by a customer while visiting influenster.com
Customer Rating
5
A great machine!
on March 20, 2026
Posted by: RaineyD
[This review was collected as part of a promotion.] I love love LOVE this Nespresso machine! Not only does it make the best coffee but the machine is much faster than my Keurig and quieter and takes up way less space on my counter.
Written by a customer while visiting influenster.com
Customer Rating
2
Just okay
on March 20, 2026
Posted by: Blazergirl503
from Portland, OR
[This review was collected as part of a promotion.] Nothing too special, still puts out grounds but I don’t want to exchange it again. Love the gold detailing though
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, March 21, 2026
Thank you for your review of the Vertuo Next. We're sorry you're disappointed with the quality of your coffee. We'd like you to enjoy a gratifying experience and hope you'll allow us the opportunity to regain your confidence. Please call 800.562.1465 and a Machine Expert will be happy to assist you.
Written by a customer while visiting Nespresso USA
