Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - Grey
Average customer rating
4.5
(4,202 Reviews)
Rating breakdown 4,202 reviews
5 Stars
3,230
4 Stars
424
3 Stars
117
2 Stars
122
1 Star
309
86%of customers recommend this product.
(
2,796 out of
3,249)
Customer Reviews for Nespresso - VertuoPlus by Breville - Grey
Customer Rating
5
Amazing!
on October 3, 2023
Posted by: Zoey
from Richmond, Va
[This review was collected as part of a promotion.] I absolutely love it! It's slick and goes very well with my house. As for the quality, it's been rather amazing. I've made a few drinks so far, from lattes to shakes of espresso; all have been amazing. Highly satisfied with the product.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing quality
on October 4, 2023
Posted by: RH
from Houston? Tx
[This review was collected as part of a promotion.] I got this as a gift over the summer and have never been able to go back to regular drip coffee or even Starbucks. I loved it so much I just bought one for a friend’s birthday since we’re both coffee fanatics.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this machine
on October 4, 2023
Posted by: Easy E
from Virginia
[This review was collected as part of a promotion.] A friend referred me to this model and I am not disappointed. Wish it could make a carafe sized and was going to get one that does, but based on other reviews those machines were having issues. As a result I went with the Vertuo and love it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Pods get stuck
on October 11, 2023
Posted by: Lydacaine
from Washington DC
The pods always get stuck at the top. Super annoying. So before I can make a cup I have to remove the last pod that is stuck. It's difficult to get out and sometimes messy.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., October 12, 2023
Thank you for your review. We're certainly disappointed to hear this, and we hope you know that we're always here to help. All machines are covered by at least a one-year warranty, and a lifetime of comprehensive troubleshooting. We look forward to finding a satisfactory solution. Please give us a call at 800-562-1465 where we are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Obsessed
on October 11, 2023
Posted by: JenniferC91
from Bayville
[This review was collected as part of a promotion.] I am so obsessed with this machine it’s amazing and the coffee is superior ! I don’t add milk or sugar just straight and it’s fantastic.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Steer clear
on October 11, 2023
Posted by: DG
from Orange County, CA
It started leaking at about 8 months ! I should have seeked help then… now about 2 years in it makes a puddle of water at the base whenever I brew coffee! My Keurig lasted 5 years and was still working before I decided to “upgrade” terrible decision, steer clear ‘ warranty is only 1 year.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., October 12, 2023
Thank you for your review. We're certainly disappointed to see this, and we hope you know that we're always here to help. While your machine is out of warranty, we offer a lifetime of comprehensive troubleshooting and a discount on a replacement machine if you choose. Please call us directly at 800-562-1465 where we are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee machine!
on October 14, 2023
Posted by: Nolagirl
from New Orleans
[This review was collected as part of a promotion.] I love the créma. I enjoy changing from a double espresso to a full 7 ounce coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Lovely machine
on October 14, 2023
Posted by: jules
[This review was collected as part of a promotion.] I have been using this machine for a week now and I absolutely love it! It easy so easy to use and setup, and every coffee I have tried using this machine was delicious! I will never go back to drinking regular coffee. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA