Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.5
(6,572 Reviews)
Rating breakdown 6,572 reviews
5 Stars
5,115
4 Stars
755
3 Stars
220
2 Stars
147
1 Star
335
86%of customers recommend this product.
(
3,164 out of
3,664)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
1
Difficult Operation.
on March 10, 2026
Posted by: Herk406
from Illinois
Very hard to operate for my wife, feels like too much pressure has to be applied to push down and then move the lever over to lock in. Warm up time is high compared to my first machine. Still, great coffee. I just wish I researched a bit more before buying this model a few weeks ago. I will be purchasing the Up model.
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia, Customer Relations, March 11, 2026
Thank you for your review, Derek. We honor returns on machines purchased directly from Nespresso within 30 days of delivery, and repair or replacement options within a one-year warranty. Please call for assistance, 800.562.1465 so we can assist you best and your wife may continue to enjoy her Nespresso coffee favorites.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great product
on March 10, 2026
Posted by: KarlieH
[This review was collected as part of a promotion.] I love this espresso machine! Super simple and easy to use! Tank holds a good amount of water so you’re not refilling all the time! Creates great espresso quickly I love it!
Written by a customer while visiting influenster.com
Customer Rating
5
Chef’s kiss of morning brew
on March 11, 2026
Posted by: ToniaG
[This review was collected as part of a promotion.] Chef’s kiss. I love this machine and the convenience of having an entire store around the corner has made it more convenient. My morning brew is so flavorful. I won’t ever go back. Definitely recommend.
Written by a customer while visiting influenster.com
Customer Rating
5
Love
on March 11, 2026
Posted by: JosieP
[This review was collected as part of a promotion.] I love the espresso and how easy this is to use. I’m a cold coffee gal and so excited for this coffee maker. The easy to fill water and the small appearance is perfect for me. Love this an you will too.
Written by a customer while visiting influenster.com