Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.5
(6,534 Reviews)
Rating breakdown 6,534 reviews
5 Stars
5,086
4 Stars
751
3 Stars
216
2 Stars
147
1 Star
334
86%of customers recommend this product.
(
3,163 out of
3,662)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
The best pod coffee I’ve tasted!
on March 4, 2026
Posted by: KevinM
[This review was collected as part of a promotion.] At first I wasn’t sure how to operate the machine. There is a bit of a learning curve if you’ve never had a Nespresso before, especially when learning about the differences between the Vertuo and other coffee makers from the brand. Nevertheless once I started to get the hang of it I will never use another type of pod-based coffee maker besides this. It makes a great cup of coffee consistently every time that tastes amazing. I no longer feel like I have to go to a coffee shop for a quality cup of coffee or settle for a quick cup of low quality coffee at home. I’ve already saved so much money in just a short time by adding this to my kitchen. The design looks great on any counter as well. I went with the white option as it matches my counters and cabinets best, but there are so many nice options to choose from that all would look great in any home. And my favorite feature has to be the pod disposal system built into the machine, which allows you to dispose of old pods conveniently before dumping. It can hold many before needing to be removed and it saves me so much time.
Written by a customer while visiting influenster.com
Customer Rating
5
Absolutely love this machine💖
on March 4, 2026
Posted by: SofiiaC
[This review was collected as part of a promotion.] It’s so easy to use. I literally just pop in the pod, press one button, and my coffee is ready in seconds. No mess, no complicated settings, no waiting forever. I also love how easy it is to clean - which is very important for me. And the best part, the coffee options. They have so many different flavors and sizes on their web site. It just makes my mornings feel easier and little more special 💖💖💖
Written by a customer while visiting influenster.com
Customer Rating
4
Espresso at home
on March 4, 2026
Posted by: NicoleM
[This review was collected as part of a promotion.] I’ve always wanted an espresso maker, but didn’t want to have a huge investment or a fussy machine. This is the perfect starter for me. It was packaged very nicely and is a sleek looking machine. It’s very similar to a Keurig as far as use goes. The top is a little bit stiff to lock and unlock, but it may loosen up over time. Very interesting how the machine senses the size so you really only push one button super easy to use. I also like how it has a trash storage area for the used pods and that the cord is quite short so you don’t have to have a big tangled mess on the counter. My biggest complaint is that it is quite noisy. Which is not ideal, especially first thing in the morning.
Written by a customer while visiting influenster.com
Customer Rating
4
Easy, fast and good coffee quality
on March 4, 2026
Posted by: FlorenciaD
[This review was collected as part of a promotion.] Im really happy with this machine. Is small and modern, looks very nice in the kitchen, a very important thing to me since I hate crowded counters. Coffee quality is good, makes different sizes, espresso, double espresso and bigger cup.
Very easy to use, just put the capsule, press the button and done! I would definitely recommend this product!
Very easy to use, just put the capsule, press the button and done! I would definitely recommend this product!
Written by a customer while visiting influenster.com
Customer Rating
5
Saving money
on March 4, 2026
Posted by: Will
from Los Angeles, CA
[This review was collected as part of a promotion.] I bought this about two weeks and we are happy with the purchase .
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Fast & Easy Espresso
on March 4, 2026
Posted by: KaylaB
[This review was collected as part of a promotion.] I was SUPER excited to receive this Nespresso machine and it didn’t disappoint! Very nice looking and ‘skinny’ to fit in places easily. I appreciate the descriptions for the pods and how it shows the strength for each one. The espresso is quickly brewed and ready to go and disposal is as easy as ever as the machine throws it in its own ‘trash’. My only issue would be that it’s slightly difficult to push down the top to lock it.
Written by a customer while visiting influenster.com
Customer Rating
3
Capachi-No
on March 4, 2026
Posted by: ShelbyJ
[This review was collected as part of a promotion.] Thanks for the free sample. This is a pretty neat idea for an espresso machine. But i unfortunately didn't like it. The cleaning maintenance sucked! And I didn't like that you have to concentrate on an app. Offyou phone.
Response from influenster.comBy Allison, Customer Service, March 5, 2026
Thank you for your review. All machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting influenster.com
Customer Rating
5
Very user friendly
on March 4, 2026
Posted by: ckings4883
from Littleton Colorado
[This review was collected as part of a promotion.] About this about a month ago and it's worked out great very easy to use
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA