Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - Grey
Average customer rating
4.5
(4,202 Reviews)
Rating breakdown 4,202 reviews
5 Stars
3,230
4 Stars
424
3 Stars
117
2 Stars
122
1 Star
309
86%of customers recommend this product.
(
2,796 out of
3,249)
Customer Reviews for Nespresso - VertuoPlus by Breville - Grey
Customer Rating
4
Good but not great.
on March 4, 2023
Posted by: Hankf99
from Tucson
[This review was collected as part of a promotion.] I bought this unit a few weeks ago and while it makes great coffee that only issue I have with it is the coffee doesn't get hot enough.
I would recommend this to a friend!
Response from Nespresso USABy Kendall S, Customer Service , March 7, 2023
Thank you for your review, Hank. We are dismayed to learn the VertuoPlus has not met your expectations. This state-of-the-art machine is designed to brew each blend to the specific programmed temperature that is best-suited to that blend. Quality is very important to us, so the coffee brews to its ideal temperature without burning. We recommend pre-heating your mug or cup before use and running the cleaning cycle before each use. If you ever need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each VertuoPlus machine comes with at a one-year warranty and lifetime troubleshooting assistance.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best at-home espresso
on March 6, 2023
Posted by: Omel
from Miami, Florida
[This review was collected as part of a promotion.] My family recently got our Nespresso machine and to say it’s simple to use would be an understatement. Each pod creates a decadent, flavorful cup of espresso that pairs well with our Nespresso frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fantastic coffee from a quiet machine!
on March 6, 2023
Posted by: JayD
from Atlanta, GA
[This review was collected as part of a promotion.] I bought this about 2 months ago and its been great! Have had different espresso and coffees from it and the best part is it is so quiet!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great purchase!
on March 9, 2023
Posted by: Pepperonnie
from Los Angeles, CA
[This review was collected as part of a promotion.] Purchased a month ago and loving this product! Helped a lot with saving time and $$$ with great quality espresso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Changed my morning!
on March 10, 2023
Posted by: krisclg
from Orange County, California
[This review was collected as part of a promotion.] The VertuoPlus has completely changed my morning routine. I really enjoy this machine and am trying to get everyone in my life to get one. It's so incredibly easy to use and I love the fact that we can recycle the pods!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Easy to use
on March 15, 2023
Posted by: Elishaski33
from Denver , CO
[This review was collected as part of a promotion.] I like Nespresso for its ease of use. The coffee can be a little watery but it can be forgiven how quickly you can get a cup each morning.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee as GOD intended
on March 16, 2023
Posted by: Rollem55
from SoCal
[This review was collected as part of a promotion.] Precise brewing…every time. Settled on Inizio 5.7… just perfect coffee, all my kids, friends, and a few enemies have one.(If you’re a Twin Peaks fan-“ Harry, that’s a dang fine cup of coffee!)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Why Did I Wait So Long?
on March 22, 2023
Posted by: Pita
from Boston, MA
[This review was collected as part of a promotion.] I love my Vertuo Plus Deluxe & Aeroccino. It's so much faster and requires no clean-up compared to other coffee brewing methods. Gone are the days of my trash bags breaking from the weight of coffee grounds. Gone are the days of spending 20 minutes on coffee prep and clean-up. Gone, too, are the days of spending extra money on espresso and fun drinks because I can make them at home now.
It's certainly a lot of money up front but if you can afford it, it's worth it for the convenience and spending less over time on coffee.
Note that plant milks with low fat content don't create a froth in the Aeroccino, but I still enjoy it and think it helps create foam when you put that on the bottom of your cup and brew your coffee/espresso into it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA