Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6 out of 5
4.6
(6,959 Reviews)
Open Ratings Snapshot
Rating breakdown 6,959 reviews
5 Stars
5,407
4 Stars
827
3 Stars
236
2 Stars
152
1 Star
337
86%of customers recommend this product. 
(
3,173 out of 3,675
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5 out of 5
5
Nespresso
on February 14, 2026
Posted by: ElizabethP
[This review was collected as part of a promotion.] First time using a Nespresso machine and I loved it. It was very easy to install and to make my coffee ☕️. I got a delicious espresso ☕️ ready to start my day.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
The perfect coffee maker!
on February 14, 2026
Posted by: CassieW
[This review was collected as part of a promotion.] I am absolutely in love with this Nespresso. From how compact it is, to the actual coffee it makes, it’s SO good. I also love how sleek and clean the design of the machine is. I am an avid espresso drinker trying to save money by making coffee at home and this has been such a big help! It’s super easy to care for and clean which I can appreciate. I love that Nespresso pods tell you exactly how much liquid you’ll be getting per pod and I love that they do have different sizes available to brew. And the coffee brewed is the perfect temperature to pretty much drink right away and works for pouring over ice too! So incredibly happy with this machine!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Makes the best coffee!!!
on February 14, 2026
Posted by: StevenK
[This review was collected as part of a promotion.] Best coffee machine ever!!! It’s designed so well and beautiful. It operate like no other machine. It also weights pretty light, it functions well specially the brewing process. Overall great coffee machine.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
The BEST
on February 14, 2026
Posted by: TaylorM
[This review was collected as part of a promotion.] I am obsessed with my Nespresso machine! I love the way it is so easy to use, compact, and fits great on the counter! I love the different size options you can do on the machine and the way it connects to your phone! It doesn’t make much noise and is over the perfect coffee/espresso machine! I recommend it so much!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
So easy to use
on February 14, 2026
Posted by: LisaM
[This review was collected as part of a promotion.] Omg this is amazing!!! I paired the coffee maker with my phone and it was real easy to do. Making a cup of coffee is simple the machine detects the size of the pod and knows how much water you need. Great flavor!!! Great fragrance!!! The machine is compact and doesn’t take up too much room! So happy with this!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
love love love
on February 14, 2026
Posted by: NourM
[This review was collected as part of a promotion.] OBSESSED IS A UNDERSTATEMENT!! i’m actually so in love with this. the design and set up is so easy and chic to have in your kitchen. it’s so easy to use and the size is not huge so it doesn’t take up any space.
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
Must have for coffee lovers
on February 14, 2026
Posted by: AshnaA
[This review was collected as part of a promotion.] Once you’ve tried a Nespresso machine, you will not want to go to your original coffee maker. The taste and quality is so different. You can actually taste the rich creamy flavor and smell the coffee. I love that there’s a ton of pods to choose from like espresso, coffee, speciality/barista options. The only thing I have to say is that the machine is a bit loud. It does not bother me too much though. The accessories and pods are pricey but it’s so worth it ! Assembling, maintenance and cleanup is easy. Nespresso also offers a recycling program for the used pods.
Written by a customer while visiting influenster.com
Customer Rating
3 out of 5
3
Not my most fave
on February 14, 2026
Posted by: SamanthaG
[This review was collected as part of a promotion.] This just....didn't hit the best mark for me and my coffee making journey. I've had keurigs, espresso machines, even nespresso machines and this one fell flat for me. Now the "crema" this makes in my coffee, as shown, is gorgeous. Flavor delicious and honestly, it delivers great coffee. What I don't necessarily prefer is it's a little stiff to work with and I thought I was breaking the machine honestly. Its not automatic lift, like the Vertuo Plus, so when you unlock it you're almost fighting with it it felt like. Then you manually push it down and it felt i had to fight with puncturing my pod and forcing it to lock. Overall, it gets the job done, but I'm not sure how long it would last.
Written by a customer while visiting influenster.com
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