Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - Grey
Average customer rating
4.5
(4,202 Reviews)
Rating breakdown 4,202 reviews
5 Stars
3,230
4 Stars
424
3 Stars
117
2 Stars
122
1 Star
309
86%of customers recommend this product.
(
2,796 out of
3,249)
Customer Reviews for Nespresso - VertuoPlus by Breville - Grey
Customer Rating
5
Fantastic, authentic espresso.
on December 9, 2022
Posted by: Steve
[This review was collected as part of a promotion.] The crema is to die for. You coffee comes out hot, and the flavor options are amazing. Peppermint is my favorite, but Rasberry is not far behind!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Machine started leaking
on December 10, 2022
Posted by: Jazz R
from New Jersey
Product started leaking after 2 years and can’t be repaired
I would recommend this to a friend!
Response from Nespresso USABy Christine G., Customer Service, December 12, 2022
Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso machine. The VertuoPlus machine comes with a one-year warranty and we're happy to offer lifetime troubleshooting support. We feel confident we can help resolve the noise issue you've mentioned with prompt and comprehensive troubleshooting assistance by phone. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
My New Personality
on December 10, 2022
Posted by: Jessicastarz17
from Scottsdale, AZ
[This review was collected as part of a promotion.] I bought a nespresso almost a month ago and it is seriously the best thing to ever happen to me! I’ve already saved so much money not buying coffee out & It feels really good! I genuinely look forward to making my coffee everyday, and I love watching it brew! It’s fun
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine AMAZING coffee
on December 13, 2022
Posted by: Sindy
from Cliffside Park, NJ
[This review was collected as part of a promotion.] This machine is amazing at this price point. I have a breville barista express but wanted something for a quick cup of coffee especially when we have company. The vertuo plus has exceeded my expectations and I find myself reaching out to this instead of my breville more often than not. 100% recommend
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Limited Virtuo flavor choices
on December 14, 2022
Posted by: Need European flavors
from Cave Creek AZ
[This review was collected as part of a promotion.] This is a great product and great service! I encourage Nespresso to get more European flavors for Virtuo as they seem to have none: Italian, French, etc. I hope they will grow in this direction! Until then, I often find myself going back to my Keurig for alternatives, even though the quality between the two is day and night.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My first luxury machine!
on December 14, 2022
Posted by: LilyLurid
from Dallas TX
[This review was collected as part of a promotion.] This machine has been an exquisite experience. I am beyond elated with the ease of use and amazing quality coffee and crema! This has been the best purchase of my year!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Features
on December 16, 2022
Posted by: BA
from Boston
[This review was collected as part of a promotion.] I got VertuoPlus as replacement. I do recommend VertuoPlus vs VertuoNext.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
We love this machine so much, we bought it again!
on December 16, 2022
Posted by: OsinAZ
from Scottsdale, AZ
[This review was collected as part of a promotion.] After a trip to Rome, my husband and son said our at-home coffee game was lacking. We decided that a Nespresso machine matched what we wanted in coffee brewing, so we made our purchase. That was 4 years ago and we have never looked back. In fact, we just purchased our second VertuoPlus. Now we have one for home and one for our separate home office. We love the robust flavors, the well-rounded and balanced aroma, and the crema is so decadent. Thank you for creating such a noteworthy and valuable product. We love that our coffee ritual is made so much the richer because of it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA