Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(6,871 Reviews)
Rating breakdown 6,871 reviews
5 Stars
5,342
4 Stars
809
3 Stars
232
2 Stars
152
1 Star
336
86%of customers recommend this product.
(
3,173 out of
3,675)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
Coffee done right
on February 13, 2026
Posted by: EricaS
[This review was collected as part of a promotion.] I love this Nespresso Vertuo Next machine.
After I scanned the QR code, watched a video on how to clean, set-up, use and pair with my phone (make sure you know how to) it was a breeze!
The design is narrow, so it fits into smaller spaces, the design is nice and has a little disposal storage.
Easy to fill water container. Power on, open the top, drop your pod in, close the top and turn to lock it, push the power button to start it and 1 minute later, I had an amazing cup of coffee. All of the Nespresso pods have barcodes, so the machine knows what size and how much water to use for what is chosen to make (super cool), so it's a one and done push! When you are done with your pod, there is an opening at the top that u drop the pod in to dispose of (storage if u will). The coffee gets so frothy! Yum!
After I scanned the QR code, watched a video on how to clean, set-up, use and pair with my phone (make sure you know how to) it was a breeze!
The design is narrow, so it fits into smaller spaces, the design is nice and has a little disposal storage.
Easy to fill water container. Power on, open the top, drop your pod in, close the top and turn to lock it, push the power button to start it and 1 minute later, I had an amazing cup of coffee. All of the Nespresso pods have barcodes, so the machine knows what size and how much water to use for what is chosen to make (super cool), so it's a one and done push! When you are done with your pod, there is an opening at the top that u drop the pod in to dispose of (storage if u will). The coffee gets so frothy! Yum!
Written by a customer while visiting influenster.com
Customer Rating
5
Slim and beautiful design but tough to close with
on February 13, 2026
Posted by: StaceyG
[This review was collected as part of a promotion.] The machine is beautiful and slim. Water tank is in the back-something to keep in mind when needed to refill. The front, you can adjust the tray up/down depending on the size of you cup. When closing the machine and locking it was hard to do so with 1 hand. Not as easy and smooth as the Keurig. Brew time depends on the pod you put into the machine so be patient and it is a bit loud. Cleaning is about the same time as the Keurig so not too long to clean.
Written by a customer while visiting influenster.com
Customer Rating
5
Nespresso is my hands down favorite coffee brewer.
on February 13, 2026
Posted by: AngieW
[This review was collected as part of a promotion.] I was so excited for this campaign and it did not disappoint. I’m a coffee fanatic and gas used French press, drip, and pod coffee makers. Nespresso is hands down the best. The brewers are easy to operate and clean. The size is relatively compact, but most importantly is it tastes so good. The coffee brews so nicely, it enhances the flavor and furthermore there are an abundance of flavors to choose from.
Written by a customer while visiting influenster.com
Customer Rating
5
When you want the best!
on February 13, 2026
Posted by: JessicaK
[This review was collected as part of a promotion.] This is about as easy as it gets for a coffee lover. The Vertuo Next makes just about anything you could want in seconds and has almost zero learning curve. The sensor detects the size of the drink to brew, so there’s nothing to program. The brew is always hot and the quality is consistent. The machine is well made and aesthetically, it looks great on a countertop. I appreciate how thoughtfully Nespresso creates their products and have been using Nespresso machines for over 10 years for a reason.
Written by a customer while visiting influenster.com
Customer Rating
5
New baby in my kitchen!!
on February 13, 2026
Posted by: KeylaR
[This review was collected as part of a promotion.] Love this ultra slim vertuo next machine! It’s beautiful and works fast!! Love the heating process! Cleaning is easy and straightforward. Simple clean! Ergonomics is interesting!! Materials are interesting! I’m so excited I got this and excited to continue using it.
Written by a customer while visiting influenster.com
Customer Rating
5
Great Espresso/coffee machine!
on February 13, 2026
Posted by: ClarissaA
[This review was collected as part of a promotion.] I love this Espresso machine! I like the convenience and consistency of this machine! I know exactly how my coffee is going to be made each time I place a pod in! It’s hot, strong, and creamy with a strong flavor every time I make a cup, and only takes minutes to brew. The actual machine is a nice size and is easy to move around my kitchen for regular maintenance.
Written by a customer while visiting influenster.com
Customer Rating
5
My New Favorite Coffee Machine
on February 13, 2026
Posted by: PeggyF
[This review was collected as part of a promotion.] This coffee maker is my new favorite coffee machine it takes up little counter space and looks gorgeous I can make espresso double espresso regular coffee it has so many functions it was easy to set up and very easy to use the coffee is hot and tastes amazing it has a nice water storage tank and a removable drip tray which makes for easy cleaning the coffee maker is easy to clean as well I know my family and I will be using this almost daily I also love you can store coffee pods in the container attached I would absolutely buy this over and over
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect coffee, just like a coffee shop.
on February 13, 2026
Posted by: IngridR
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is very easy to operate. You fill the water reservoir. You slip in a pod, close and start. Depending on what level you place your cup, is how much coffee you’ll be dispensed.
The pods also come in three heights. That’s also the heights on this machine. You can make an espresso cup, a mug or a carafe.
I would have loved it if it included a carafe so I can pour coffee into two cups. I do have a long latte glass so I used that. But it’s hard to pour out of a glass.
Once you finish your coffee, you can open it and the pod will flip back and fall into a compartment which can store many used pods. Then you just remove compartment and throw pods out. Very simple process.
The crema that comes out of these coffees is incredible. Just like in a fancy coffee shop. It looks amazing. I heated up milk and then poured this lovely coffee with the thick crema and it made the perfect cappuccino.
I would love it even more if I could make more coffee at once. Sometimes I need to make 6-8 cups and would like to make it all at onetime like with my other coffee maker that has a 12 cup carafe. Ideally it would be nice to make a single cup or a big amount. Nespresso has a variety of coffee blends in their pods so it’s a matter of finding your favorite.
I applauded the technology that this small machine has in producing such perfect crema as a trendy coffee shop.
The pods also come in three heights. That’s also the heights on this machine. You can make an espresso cup, a mug or a carafe.
I would have loved it if it included a carafe so I can pour coffee into two cups. I do have a long latte glass so I used that. But it’s hard to pour out of a glass.
Once you finish your coffee, you can open it and the pod will flip back and fall into a compartment which can store many used pods. Then you just remove compartment and throw pods out. Very simple process.
The crema that comes out of these coffees is incredible. Just like in a fancy coffee shop. It looks amazing. I heated up milk and then poured this lovely coffee with the thick crema and it made the perfect cappuccino.
I would love it even more if I could make more coffee at once. Sometimes I need to make 6-8 cups and would like to make it all at onetime like with my other coffee maker that has a 12 cup carafe. Ideally it would be nice to make a single cup or a big amount. Nespresso has a variety of coffee blends in their pods so it’s a matter of finding your favorite.
I applauded the technology that this small machine has in producing such perfect crema as a trendy coffee shop.
Written by a customer while visiting influenster.com