Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(6,871 Reviews)
Rating breakdown 6,871 reviews
5 Stars
5,342
4 Stars
809
3 Stars
232
2 Stars
152
1 Star
336
86%of customers recommend this product.
(
3,173 out of
3,675)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
No more expensive coffees out!
on February 13, 2026
Posted by: SamF
[This review was collected as part of a promotion.] Easy way to have a high quality espresso at home! The machine is sleek and pretty small. It is super beginner friendly, just pop a pod in and you’re good to go. The extraction and taste are great, it pulled a nice shot with a good amount of crema. I can’t wait to use this at the office and make my expensive coffees for myself. To finish off the shot, I frothed some milk and made a delicious iced latte. Awesome product
Written by a customer while visiting influenster.com
Customer Rating
5
Yummmmmmmm!!!!!
on February 13, 2026
Posted by: AmberA
[This review was collected as part of a promotion.] Can we say DELISH!!!??! I have been drinking espresso blends for about a year now, and o must say nothing tops the flavor of this brand! It brews super fast, and even has a little “trash can” built in to store old pods. It’s frothy immediately coming out of the spout, and has almost a velvety texture! I enjoy the slim texture, and modern appeal. The locking mechanism does make me nervous how hard I have to turn the lever, but seems to be pretty durable otherwise. 10000/10!
Written by a customer while visiting influenster.com
Customer Rating
5
Smells like a coffee shop in my house!
on February 13, 2026
Posted by: AnnaM
[This review was collected as part of a promotion.] I am in love with my new Nespresso Virtuoso Next. My entire home smells like a coffee shop! It came well packaged and ready to unpack with everything I need to feel like an at-home barista! The machine is really high quality and was easy to set up. It came with a warranty book and a detailed instruction manual. It explains how to use the self-clean function before first use and how to use it for different coffee types. The pods are so convenient and come in a variety of sizes and flavors. I love that there are options for cold or hot coffee and espressos. The empty pods conveniently store in the back of the machine until you’re ready to empty them. I get so bored with just one kind of coffee every day, but with this machine, I can order all different kinds right off their website. Another fantastic feature is the Nespresso app, which you can use along with the smart machine. I’m absolutely thrilled and recommend it to all coffee enthusiasts!
Written by a customer while visiting influenster.com
Customer Rating
5
Coffee morning time
on February 13, 2026
Posted by: AlexandriaB
[This review was collected as part of a promotion.] I was so excited to receive the nespresso vertuo next in light grey, and it truly exceeded my expectations. The sleek, compact design fits beautifully in my kitchen and feels very modern. It’s easy to use, brews rich cafe-quality coffee, and the app control are great a bonus. Very easy cleaning and settings! This assembly so amazing and it’s me part of my daily routine. Highly recommended!
Written by a customer while visiting influenster.com
Customer Rating
4
Loud but worth it!
on February 13, 2026
Posted by: MaysaR
[This review was collected as part of a promotion.] I really love the espresso that this machine makes. The flavor is rich, smooth and strong enough to taste it through the milk. It heats up quickly and really easy to use.
My only downside is the noise. It’s definitely louder than I had expected but not a dealbreaker. Just something to keep in mind if you’re sensitive to noise or an early riser with others sleeping in the house.
Written by a customer while visiting influenster.com
Customer Rating
5
Everything You Want in a Coffee Maker!
on February 13, 2026
Posted by: MelissaS
[This review was collected as part of a promotion.] I have wanted a Nespresso Coffee Maker for so long! And it’s everything I want in a coffee maker. Mine came with a sampler pack of pods. The pods are for different sizes of coffee cups, based on what type of coffee you are brewing. And that’s one of the easy features- the machine knows how much water to dispense for the perfect cup of coffee, when you simply put the pod in the machine. I was mostly excited to try the Espresso, because my current coffee maker doesn’t make Espresso. I couldn’t find my little espresso mug, so I used a tiny little stemmed glass. Which worked out well, because you can see the beautiful foam on the top and the perfect ratio of foam to liquid. Again, all automatic. What you see just how it looked when it finished brewing.
The little stand that holds your cup is detachable and there are several slots to move it up or down, depending on cup size. It’s got a removable grate for easy cleaning. The water tank is removable for easy filling. Or you can remove the lid and fill it with a pitcher or, in my case, the sprayer hose on my faucet. (I’ll be keeping it next to my sink.)
And there’s how easy it is to use- I brewed my first cup without reading any instructions! I filled the tank, plugged it in, noticed that the top has lock and unlock symbols on it, so I used the lever to rotate it to the unlock symbol, and the top popped up and open. Inside you find the little cup shaped holder where the pod goes, and if you look at the top, you can see the piercer. So I chose an Espresso pod, laid it in that holder, and lowered the top back down, then used the lever to rotate the top back to the lock symbol. Then I saw button with a lighted cup in the middle, so I pushed it. It didn’t take very long before the coffee started to brew. Easy as that!
I love the slim-ness of it. It doesn’t take up much counter space at all. Yet as I’m using it, it seems very well made and durable. Great quality machine. The Nespresso to me, means high quality and dependability. And it looks beautiful on my countertop, with a glass canister full of the pretty colors of the shiny foil pods.
But I haven’t let you know how the Espresso tasted- it was a perfect cup of Espresso. I’m so happy right now!
I would most definitely recommend this awesome coffee maker to others!
Written by a customer while visiting influenster.com
Customer Rating
5
Sleek Coffee & Espresso Maker
on February 13, 2026
Posted by: MelissaB
[This review was collected as part of a promotion.] I love this Nespresso Vertuo Next! It looks so gorgeous and sleek on my coffee bar, I love the clean white. It is super easy to make coffee, simply unlock and insert the pod. I love that it has a container for the used pods - it helps keep the area tidy and easy to clean! Connecting to the Nespresso app does take a little time to set up, I would definitely recommend watching the YouTube video that’s linked by QR code in the instructions. I also love that the coffee pods are all different types from coffee, to iced, to different sizes of espresso. And they’re delicious!
Written by a customer while visiting influenster.com
Customer Rating
5
Beautiful
on February 13, 2026
Posted by: Cam
from Fort Collins CO
[This review was collected as part of a promotion.] This is the first time I’ve owned an espresso machine, and I’m absolutely loving the taste and how beautiful my machine is
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
