Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(6,871 Reviews)
Rating breakdown 6,871 reviews
5 Stars
5,342
4 Stars
809
3 Stars
232
2 Stars
152
1 Star
336
86%of customers recommend this product.
(
3,173 out of
3,675)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
Perfect drinks every time
on February 13, 2026
Posted by: EmilyS
[This review was collected as part of a promotion.] Once you've had a hot, frothy drink from a Nespresso machine, any other coffee will never taste as good again! This machine has changed my morning routine and I look forward to my daily hot espresso every morning. Right out of the box, the Nespresso Virtuo Next machine is easy to setup and get started. The instruction manual has QR codes with videos to easily watch how to use it for the first time and how to clean it. Running it for the first time runs an approximately 7 minute cleaning process using water that is the same process run for if you won't be using the machine for an extended period of time. After the water cleaning process is through, you're ready to go! I love that it's easy to just hit a button and clean the machine. There is a water tank on the back that is easy to clean as well. The slim design of the machine makes it great for countertops and not taking up too much space. There is just one button on the top and it's super easy to use this machine. There is a lever lock that you push to the side to lock and unlock the top to place pods in and ready the machine for use. I love that this machine can also make multiple cup sizes all the way up to a carafe, with the right pods. What makes a Nespresso machine stand out from other coffee machines is its ability to make a frothy top, which is absolutely delicious! You can make such a variety of coffee/espresso drinks right in your home. Every cup comes out tasting fresh and delicious. I also love that when you open the top of the machine it automatically spits the used pod into a container on the side that you can easily pull out to dispose of. All in all, this is a gorgeous looking machine on my counter that doesn't take up a lot of space and makes the most PERFECT drinks!
Written by a customer while visiting influenster.com
Customer Rating
5
Great tasting expresso machine for half the price!
on February 13, 2026
Posted by: NikoleJ
[This review was collected as part of a promotion.] This coffee takes so good coming out of this simple expresso machine. It was easy to set up and work. It takes no time to figure out how it works either. I def recommend!
Written by a customer while visiting influenster.com
Customer Rating
5
My new morning friend
on February 13, 2026
Posted by: MarcusP
[This review was collected as part of a promotion.] I love how easy it is the clean and how the cartridge falls into a bin after usage. The setup in my kitchen is so nice and the coffee is not really hot so I can drink it right after.
Written by a customer while visiting influenster.com
Customer Rating
4
CAFFEINE
on February 13, 2026
Posted by: CindyL
[This review was collected as part of a promotion.] It's a nice compact size. It is a little noisy. Cleaning is relatively easy. Doesn't take long to make a cup. The only flaw is it does take some effort to lock it when you put the capsule in other than that a great change in my coffee routines
Written by a customer while visiting influenster.com
Customer Rating
5
Incredible coffee
on February 13, 2026
Posted by: ShoshanaM
[This review was collected as part of a promotion.] This machine is EVERYTHING! I love the white color and also nespresso coffee tastes amazing. I also love that there is a huge variety so I can switch up my coffee based on my mood. This machine has Bluetooth capability so it can alert you when the machine needs descaling which is such a cool feature!
Written by a customer while visiting influenster.com
Customer Rating
5
Obsessed with my Nespresso Vertuo Next !!
on February 13, 2026
Posted by: MyH4
[This review was collected as part of a promotion.] I recently had the chance to try the Nespresso Vertuo Next coffee machine gifted by Influenster, and I honestly fell in love with it from the very first use. It’s incredibly easy to operate — just insert a capsule, press one button, and you get a perfect cup of coffee without any complicated steps. The coffee tastes amazing, just like café-quality drinks, with a rich flavor and a beautiful layer of crema on top. One of my favorite things is that it offers multiple cup sizes, so I can choose a small quick coffee in the morning or a larger cup to slowly enjoy. Every time I brew, the coffee aroma fills the entire house, creating such a cozy and relaxing feeling. I chose the gray color, and it looks absolutely beautiful , modern, elegant, and perfect for my kitchen space. The machine itself is sleek and stylish, making my kitchen look more luxurious, honestly both a coffee maker and a lovely piece of décor. It’s compact, convenient, easy to clean, and perfect for anyone who wants great coffee quickly at home. I truly, truly love it and use it almost every day!
Written by a customer while visiting influenster.com
Customer Rating
4
Elevated Hosting & Cafe Quality — If You’re App-Sa
on February 13, 2026
Posted by: VictoriaS
[This review was collected as part of a promotion.] The Nespresso Vertuo Next delivers a rich, creamy, and authentic tasting espresso experience that feels like you stepped into a high-end café. This doesn’t taste like a standard home brew, the quality far outshines Keurig driven machines. Keurig really just run water through a pod. Between the spinning technology that creates a natural froth and the seamless, clean recycling system, it’s clear the company is very responsible about their environmental impact.
Sleek design and hosting perks – beyond the taste, the unit itself is sleek, beautiful, and surprisingly compact. It doesn’t require a lot of counterspace, which is a huge plus if you like a tidy kitchen. It’s also great for bringing your hosting to the next level; offering guest a tailored espresso feels much more sophisticated than a standard cup of coffee.
The Box of Chocolate Pods :
– The variety is impressive, and the packaging is absolutely stunning. The starter set includes 12 pods that look exactly like a box of chocolates. It’s a lovely presentation, thought it means you never know exactly what you’re going to get until you try them!
– The variety is impressive, and the packaging is absolutely stunning. The starter set includes 12 pods that look exactly like a box of chocolates. It’s a lovely presentation, thought it means you never know exactly what you’re going to get until you try them!
- A note on cup sizes: Pay attention to the specific drink sizes for the pods. It’s not a one size fits all machine; each CAPSULE is barcoded to tell the machine how much water to use you’ll want to make sure your mug matches the pod size so you don’t end up with an overflow or half filled cup.
Tech Heavy Interface:
– A major point of potential buyers: this machine completely relies on the app for interfacing and learning. While I’m comfortable technology, I’ve never received a product (outside of iOS platforms) that relied solely on app interactions.
– A major point of potential buyers: this machine completely relies on the app for interfacing and learning. While I’m comfortable technology, I’ve never received a product (outside of iOS platforms) that relied solely on app interactions.
– There are no written instructions in the manual; everything is accessed via QR codes.
– If you aren’t comfortable interacting with an app, this machine is not for you. For me, it was an easy transition, but be prepared for that digital learning curve.
Froth vs. Creaminess:
While the machine produces a rich, natural froth the Vertuo Next misses a built-in frother for adding milk. If you love a silky latte, you might find yourself missing that extra layer of cream in it since you can’t steam milk directly with this unit. I had hoped it would be similar to the Tassimo which provides an all in one beverage solution.
While the machine produces a rich, natural froth the Vertuo Next misses a built-in frother for adding milk. If you love a silky latte, you might find yourself missing that extra layer of cream in it since you can’t steam milk directly with this unit. I had hoped it would be similar to the Tassimo which provides an all in one beverage solution.
Bottom Line: It’s a sophisticated, high-quality, environmentally conscious and space saving machine for the tech forward host. Just keep your smartphone ready and nearby.
Written by a customer while visiting influenster.com
Customer Rating
5
Incredibly sleek and compact
on February 13, 2026
Posted by: MindyP
[This review was collected as part of a promotion.] Can’t believe I am jumping on the Nespresso bandwagon now! Upon opening, I was pleasantly surprised by the sleek design and how everything felt so premium. The machine itself is quite compact and small and doesn’t take up too much countertop space. I was a little worried about that but nothing to worry about there. The coffee is incredibly delicious and super easy to make. Make sure you have enough water in the tank, out a capsule inside, and press the button on top. You’ll be impressed by the amount of crema in one cup!
Written by a customer while visiting influenster.com