Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(6,871 Reviews)
Rating breakdown 6,871 reviews
5 Stars
5,342
4 Stars
809
3 Stars
232
2 Stars
152
1 Star
336
86%of customers recommend this product.
(
3,173 out of
3,675)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
Great coffee machine
on February 13, 2026
Posted by: theresam158_303
[This review was collected as part of a promotion.] This is a great coffee machine. You’ll need to download an app The latte is straight black and you put it in you cup of milk or creamer the cappuccino is more of a hotter coffee. The app has instructions and recipes on how to make your best coffee. The design is very simple to use. It even takes out the coffee pods and puts them in a storage container within the machine. It tells you when and how to clean machine. Seems to be built very sturdy and weight is not to much but enough to know it’s a good quality.
Written by a customer while visiting influenster.com
Customer Rating
4
Takes up some counter space
on February 13, 2026
Posted by: michaela_nicole_8973
[This review was collected as part of a promotion.] First off, the navy blue is so sleek and pretty on the counter. It definitely gives that modern, elevated kitchen vibe.
I love how slim it is, but because it’s long, it does take up some counter space. So while it’s not bulky, you’ll want to make sure you have the depth for it.
It heats up quickly and feels very convenient for everyday use.
Overall, stylish and functional, just keep the length in mind when planning your counter space
I love how slim it is, but because it’s long, it does take up some counter space. So while it’s not bulky, you’ll want to make sure you have the depth for it.
It heats up quickly and feels very convenient for everyday use.
Overall, stylish and functional, just keep the length in mind when planning your counter space
Written by a customer while visiting influenster.com
Customer Rating
3
Needs better getting started instructions.
on February 13, 2026
Posted by: christinew2ae1_3744
[This review was collected as part of a promotion.] I’m not going to lie. I was so excited for this! Instructions were terrible to get started. Once I finally found d them, it was pictures only. Didn’t describe what anything was. I could not get the water to go through the machine at first. It took many attempts which was frustrating. I wish it gave a better direction on how to use. Once I made my first pod, it was easy. It has its own built in trash which is cool. I fell like that’s not needed tho and it could be smaller. My barista collection pod was good and I am excited to the espresso part of it.
Response from influenster.comBy Chloe H., Customer Service, February 14, 2026
Thank you for your review, Christine. All machines come with at least a one-year warranty and a lifetime of troubleshooting assistance. If you need any further assistance, we're available 24/7 to assist you at,800-562-1465, we'll be happy to help.
Written by a customer while visiting influenster.com
Customer Rating
3
Quick, tasty, espresso but loud machine
on February 13, 2026
Posted by: 4missamy_7103
[This review was collected as part of a promotion.] The first time I tried to use the machine I did not lock the pod in all the way and I got a red flashing light warning. When I finally got it in place it worked immediately. The sound is loud and off putting. That needs to be improved. I bought a double espresso pod and it had a good amount of output. I would say the crema looked good, perhaps a little foamy. Overall I do think this is an easy, quick way to get good-tasting espresso.
Response from influenster.comBy Chloe H., Customer Service, February 14, 2026
Thank you for your review. All machines come with at least a one-year warranty and a lifetime of troubleshooting assistance. If you need any further assistance, we're available 24/7 to assist you at,800-562-1465, we'll be happy to help.
Written by a customer while visiting influenster.com
Customer Rating
5
My new morning machine!!!
on February 13, 2026
Posted by: christiep6_9417
[This review was collected as part of a promotion.] I am in disbelief. This machine is amazing. The setup is super easy. Not much assembly required. The directions of use are a little hard to understand, but nothing a quick internet search wouldn't help with. It is a little louder than I was expecting but overall quite enough to use in the mornings before everyone else is up. It brews pretty quickly. The flavor of the coffee is out of this world. The materials the machine is made out of seem very sturdy and will last a long while. This machine is definitely better than others I have used that are like this. I love it. I have found my new coffee machine oh and it makes espresso!!!!! Even better! I love how this machine has the different settinga for the different sizes of cups.
Written by a customer while visiting influenster.com
Customer Rating
5
Very easy to use and very quiet
on February 13, 2026
Posted by: moms_four_9560
[This review was collected as part of a promotion.] This Nespresso Next is amazing. Very easy to use and very quiet. You can make any size cup of coffee you want, even a carafe. The sleek design fits well in any kitchen decor and the size is perfect for smaller kitchens. The cup holders are adjustable for different size cups or brew. When finished brewing the pods are dropped in the used container box automatically. You can even connect to your smart phone. I love this product. And did I add the taste of the coffee is amazing, I wish I could give it 10 stars.
Written by a customer while visiting influenster.com
Customer Rating
5
Makes professional style coffee
on February 13, 2026
Posted by: megkeen_8960
[This review was collected as part of a promotion.] This coffee maker is nothing I’ve ever seen. It makes coffee like a professional coffee shop. It is absolutely delicious. It’s so easy to use. I love the look of it as well.
Written by a customer while visiting influenster.com
Customer Rating
4
Nice Espresso/Coffee Maker
on February 13, 2026
Posted by: little_miss_muffett_177
[This review was collected as part of a promotion.] As a longtime Keurig user, I was excited to finally try Nespresso. Setup was very simple and only a few minutes. I ended up watching a quick video on YouTube. I was pleasantly surprised with the froth it added, which made the experience more enjoyable. I loved that once it’s done and you open the top, the empty pod pops off automatically and can be easily disposed from a side opening. It’s a nice, sleek design and fits well in my kitchen. Where I deduct points- it’s a little loud, wish there was a handle for the water container as it’s a little awkward to fill, the top to close the pod is a little clunky.
Written by a customer while visiting influenster.com