Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(6,871 Reviews)
Rating breakdown 6,871 reviews
5 Stars
5,342
4 Stars
809
3 Stars
232
2 Stars
152
1 Star
336
86%of customers recommend this product.
(
3,173 out of
3,675)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
Love this coffee maker!
on February 13, 2026
Posted by: pamelam260_8664
[This review was collected as part of a promotion.] This machine truly makes the most delicious cup of coffee. What a treat! The coffee maker itself is sleek and an average size for this type. There’s a water compartment on the back so you can make a few cups without refilling. There’s also a section in the back that catches the used pod. Once that’s full, take them out and they can be recycled. It’s easy to make the coffee - just pop in your pod of choice (there are MANY styles, sizes, and flavors), twist the lid into place, and hit the brew button. It’s warms up and brews quite quickly but it IS loud. Many size cups can fit so you can make your perfect cup. The coffee comes out almost frothy and foamy on top from the brew process and this just elevates the flavor and the experience without even having to use a frother or add in creamer. I love the way it looks on my counter so I leave it out, but it’s portable enough that it could stay tucked away in a cabinet if you prefer. For fellow coffee lovers, highly recommend spoiling yourself and giving this a try!
Written by a customer while visiting influenster.com
Customer Rating
5
Easy, yummy coffee at home with the Vertuo Next!
on February 13, 2026
Posted by: stephanield82b_8765
[This review was collected as part of a promotion.] I love the pretty color of grey and downloading the app for setup was very easy. I also check it if I’m not sure what the machine is telling me. It’s easy to use and fill up the water tank. I love how frothy it comes out in the mug!
Written by a customer while visiting influenster.com
Customer Rating
5
Great coffee at home!
on February 13, 2026
Posted by: melissak445_8177
[This review was collected as part of a promotion.] Nespresso Vertuo Next is an easy to use at home coffee/espresso machine. The machine is simple and sleek and doesn’t take up much counter space. The brewing is quick, I also like that it pops out the pod into the container space for you. The coffee tastes great, I love the crema that it makes as well. They offer a bunch of different flavors to switch up your routine. They also have an app you can use to alert when cleaning is needed for easy reminders.
Written by a customer while visiting influenster.com
Customer Rating
5
At home indulgence
on February 13, 2026
Posted by: michelleb409_7765
[This review was collected as part of a promotion.] I am absolutely shocked at how good the espresso is from this little machine. From start to finish the espresso takes about one minute to make, the top opens, you pop in the capsule, close, then push the button to start. I have the original nespresso machine that is years and years old and the Vertuo Next just blows it out of the water in terms of smoothness and the creama. A big advantage to this machine is the abitily to brew multiple sized coffee as well, there are different pods that produce a 40-80mL espresso, 150-230mL coffee, and a 535mL carafe. Between the ease of use and the variety of sizes and coffee types you are in for a treat!
Written by a customer while visiting influenster.com
Customer Rating
4
Beautiful machine.
on February 13, 2026
Posted by: liztannn_1552
[This review was collected as part of a promotion.] Love the convenience and the variety of flavors. The coffee was good. Much better than any instant coffee machines ie keurig. The machine makes a light froth which is nice. Wish it was a bit hotter coming out but that’s just my preference. The machine doesn’t take up too much counter space and the water basin seems like it would be a couple cups in before needing any refills. Would definitely recommend to those wanting a little more than their cheap coffee maker.
Written by a customer while visiting influenster.com
Customer Rating
4
Mindless, zero options
on February 13, 2026
Posted by: HillaryS
[This review was collected as part of a promotion.] This came today and I have already made 3 cups. It knows what the pod is that you insert and makes that amount. There's zero adjustments. You cant alter the strength or size. If you want mindless this is the machine. It pulls the pod out and the dump basket is easy to access as is the water tank. The bracket to meet cup height is easy to adjust. Great for those in a rush or with a set routine.
Written by a customer while visiting influenster.com
Customer Rating
3
A nice convenient way to make coffee!
on February 13, 2026
Posted by: jennak35_8219
[This review was collected as part of a promotion.] I do like coffee machine however it does have some downsides. The noise it makes when brewing is loud, continuous, and frankly obnoxious. It does do what it’s here for, making coffee and it brewed it very nicely. It’s a lightweight machine which does make me worry how long it will last. The pods themselves are also pretty expensive so it makes me wonder if I’ll be saving money in the long run. It’s very compact and makes it easy to move if needed.
Response from influenster.comBy Chloe H., Customer Service, February 14, 2026
Thank you for your review, Jenna. All machines come with at least a one-year warranty and a lifetime of troubleshooting assistance. If you need any further assistance, we're available 24/7 to assist you at,800-562-1465, we'll be happy to help.
Written by a customer while visiting influenster.com
Customer Rating
5
Easy Café-Style Coffee At Home
on February 13, 2026
Posted by: msb1983_7132
[This review was collected as part of a promotion.] I’ve really been enjoying using Nespresso Vertuo next. If honestly one of the easiest coffee machines I’ve used.
You just pop in the pod, press the button and it handles everything for you. The set up feels very intuitive and I especially like the capsule container on the side of the machine. Instead of opening the front or digging inside of the machine, these used pods automatically drop into a separate compartment that you can slide out on the side and empty. It makes clean up quick and mess-free.
You just pop in the pod, press the button and it handles everything for you. The set up feels very intuitive and I especially like the capsule container on the side of the machine. Instead of opening the front or digging inside of the machine, these used pods automatically drop into a separate compartment that you can slide out on the side and empty. It makes clean up quick and mess-free.
I usually prefer medium roasted coffee, so I was a little unsure about trying a more intense espresso pod, but I actually like the difference. I tried one with the intensity level of nine and you can definitely taste the stronger richer flavor compared to what I normally drink. It still came out smooth with a nice crema on top and didn’t taste bitter.
Oh and the size is perfect as someone who has a small kitchen with not a lot of counter space it’s easy to store and keep out!!
Overall, the convenience, the automatic brewing, and the flavor quality really stands out. It makes cafe-style coffee at home without effort and I find myself wanting to use it daily! It’s definitely a great option if you want quick coffee, but still care about taste.
Written by a customer while visiting influenster.com