Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(6,871 Reviews)
Rating breakdown 6,871 reviews
5 Stars
5,342
4 Stars
809
3 Stars
232
2 Stars
152
1 Star
336
86%of customers recommend this product.
(
3,173 out of
3,675)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
Made me feel like I was at a coffee shop!
on February 12, 2026
Posted by: lilibanna77_265
[This review was collected as part of a promotion.] Nespresso Machines are know for being absolutely amazing, and this one was no exception!
This machine was very easy to use and I love how good the coffee was! This machine only makes black coffee, but the texture and creaminess of the coffee was amazing! How me the coffee was literally made me feel like I was at a coffee shop and not in my own house. The heating of the coffee is pretty good and honestly, the dispensing is good too! It does make a little bit of noise when making a coffee but that's expected from any coffee machine so that's not really a big problem. It has a lot of power and honestly I really really enjoyed the coffee and I'm so happy that I got this machine because now I can start choosing my own coffee flavors and make some really good coffee in my house instead of having to buy it outside all the time! This is a very great investment, even though I know it's not the cheap cheapest coffee machine it absolutely worth the price!
Super excited to continue to use this machine recommended 100%!
Written by a customer while visiting influenster.com
Customer Rating
3
Very user friendly but not hot enough
on February 12, 2026
Posted by: bfin_3350
[This review was collected as part of a promotion.] I was a little underwhelmed by this coffee maker. It’s a lot louder than I expected and the coffee was not very hot - I had to microwave it after putting my cream in. But as far as being user friendly, the Vertuo Next is really easy to use. The instructions are super simple and it’s easy to maintain. The size of the machine is just right for an average persons countertop. For the price and the ease of having a cup of coffee at the press of a button I would still recommend.
Response from influenster.comBy Kendall, Customer Service, February 13, 2026
Thank you for your honest review. Nespresso machines are designed to brew each blend to the specific programmed temperature that is best suited to that blend. Quality is especially important to us, so the coffee brews to its ideal temperature without burning. We recommend preheating your cup to keep the coffee hotter longer. Please call us via our toll-free number at 800-562-1465, and we'll be happy to collect any further feedback you have and see what can be done to make your Nespresso experience better.
Written by a customer while visiting influenster.com
Customer Rating
5
I love this amazing machine!
on February 12, 2026
Posted by: patswalee_6117
[This review was collected as part of a promotion.] I am blown away by how much I love this machine! Unboxing it and setting it up was very easy. The packaging was designed very intelligently and gave a great first impression.
The operation is easy too. Open the machine, plop your capsule in, close it, lock it, and push the button! The included platform can move heights, which ensures no splashing during the brewing process and convenience when making different types of coffee. I personally love that when you go to replace the capsule, the machine automatically pulls the old one up and puts it into the used bin, which is easily removed and dumped after filling up.
The machine isn’t whisper quiet but it doesn’t need to be in my opinion. When you factor in the quality of the Nespresso line of coffees and the ease of making these drinks at home, the value and convenience are simply amazing. Where this machine shines is the the single serving capacity.
I’ll definitely be trying other Nespresso machines in the future, but this one is going right in my office area!
Written by a customer while visiting influenster.com
Customer Rating
5
Great espresso maker for fast tasty drinks
on February 12, 2026
Posted by: jasonc94_1357
[This review was collected as part of a promotion.] This makes amazing coffee and espresso drinks. I am very happy with this Nespresso machine. It makes perfect espressos it was very easy to set up and use. It only takes about a minute or so to make a drink and the coffee pods eject when the top opens and are collected in a side compartment which cuts down on clutter. The water compartment lasts a long time, I made four drinks from a single water bottle using the small and medium sized cups. It is a bit loud, but not nearly as loud as a standard espresso machine. The app is useful and makes it easy to customize the settings of such as how much water is used. The espresso drinks have a nice crema and the drinks are very tasty.
I’ll be using this regularly and highly recommend it.
I’ll be using this regularly and highly recommend it.
Written by a customer while visiting influenster.com
Customer Rating
5
Love it!!
on February 12, 2026
Posted by: caraicle_3317
[This review was collected as part of a promotion.] I love how easy it is to use! It fits perfectly under my cabinets so I have easy access to it. The coffee comes out so delicious and smooth. 10/10 would absolutely recommend to anyone who loves a good coffee
Written by a customer while visiting influenster.com
Customer Rating
5
Convenient, Stylish & Great-Tasting Coffee, Great
on February 12, 2026
Posted by: sadiat6_5089
[This review was collected as part of a promotion.] The Nespresso Vertuo Next coffee machine is a fantastic single serve machine for any one who loves both coffee and espresso.
It’s incredibly easy to use, just insert a capsule, press one button and it automatically adjust to brew the perfect cup.
The coffee comes out hot with a rich, smooth cream on top and the flavor is bold and well balanced.
Overall, great choice for busy mornings.
It’s incredibly easy to use, just insert a capsule, press one button and it automatically adjust to brew the perfect cup.
The coffee comes out hot with a rich, smooth cream on top and the flavor is bold and well balanced.
Overall, great choice for busy mornings.
Written by a customer while visiting influenster.com
Customer Rating
5
Ice coffee lovers
on February 12, 2026
Posted by: zahra0919_2240
[This review was collected as part of a promotion.] The small, compact design is perfect for limited counter space and makes a great addition to any office. I love this Nespresso machine for iced coffee it comes out perfect every time. The only downside is that the pods can be pricey, but every flavor tastes amazing and has never disappointed. It’s worth every drop of espresso, especially compared to more complicated, bulky bean machines. This is a must have for any home or office.
Written by a customer while visiting influenster.com
Customer Rating
5
Made me into a coffee addict!
on February 12, 2026
Posted by: frontporchapproved_4035
[This review was collected as part of a promotion.] This espresso maker has turned me into a coffee addict! It not only looks sleek and slim, but the functionality, durability, set up, and clean up are incredibly easy as well. A big plus- it is slim so does not take up a lot of space on your counter as well.
Written by a customer while visiting influenster.com