Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - Grey
Average customer rating
4.5
(4,202 Reviews)
Rating breakdown 4,202 reviews
5 Stars
3,230
4 Stars
424
3 Stars
117
2 Stars
122
1 Star
309
86%of customers recommend this product.
(
2,796 out of
3,249)
Customer Reviews for Nespresso - VertuoPlus by Breville - Grey
Customer Rating
5
Great features; User friendly; Great coffee!
on December 2, 2022
Posted by: rmarkley1
from Chester, MD
[This review was collected as part of a promotion.] I got the Nespresso VertuoPlus Deluxe a few months ago thinking it would be good coffee. I was wrong, it is great coffee! I gave Dad a cup of Nespresso, now I am buying Dad the same machine. We all need a great cup of coffee!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
"If only coffee tasted as good as it smelled"
on December 3, 2022
Posted by: AL777
from Colorado
[This review was collected as part of a promotion.] "If only coffee tasted as good as it smelled" --- I would say this all the time when people would ask me why I would not drink coffee. Nespresso changed all that. Wow! Spectacular flavors and a the machine has been a flawless wonder for over a year. The espressos and Americans are my favorites. Perfect blends of the very best coffee beans from Nespresso have turned me into a coffee lover. I travel extensively and miss my Nespresso when I am away from home. It is one of my all time favorite purchases.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on December 4, 2022
Posted by: Coolmocha
from Texas
[This review was collected as part of a promotion.] We upgraded our machine from 5 years ago. The new Plus model with electronic closing works better and more conveneient. It is a great purchases.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome product
on December 5, 2022
Posted by: hook23
from Frederick, MD
I got a Nespresso for my parents and they love it now I am purchasing myself one because of how much they rave about it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Must buy for a coffee lover
on December 5, 2022
Posted by: Meghans11
from Cincinnati, OH
I bought this machine a month and a half ago and have it used it every day, multiple times a day since! I love the versatility because it can make espresso shots or a full cup of coffee. It makes delicious drinks and I can’t imagine ever not having one again!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The best!
on December 5, 2022
Posted by: Taughns
from Rochester, MN
I recently received this machine and am absolutely in love with it! I really didn’t think I would love this enough to stop getting coffee from the coffee shops but I look forward every day to my espressos, lattes and coffees! Obesessed!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Obvious design flaw!
on December 6, 2022
Posted by: HMH32
from Indiana
I've had this machine for a couple of years and I get so aggravated in the morning when trying to empty the used pods. There is obviously a design flaw because they get stuck up in the top of the machine. VERY annoying at 6AM in morning!
No, I would not recommend this to a friend.
Response from Nespresso USABy Savoeurn D., Customer Service, December 7, 2022
Thank you for posting your review on Nespresso.com. Your feedback is important to us, and we are dismayed to learn that your VertuoPlus machine is not discarding your used capsules properly.
Your satisfaction as a Nespresso machine owner is of utmost importance to the Coffee Specialists at Nespresso. We recommend pulling the two prong wires that grabs the capsule away from each other to loosen the grip.
If this tip does not remedy your issue, we recommend troubleshooting over the phone with a Coffee Specialist. The VertuoPlus machine comes with a one-year warranty and a lifetime of troubleshooting assistance through our toll-free number, 800-562-1465. We also offer comprehensive maintenance and troubleshooting details on our Machine Care page on Nespresso.com.
Your satisfaction as a Nespresso machine owner is of utmost importance to the Coffee Specialists at Nespresso. We recommend pulling the two prong wires that grabs the capsule away from each other to loosen the grip.
If this tip does not remedy your issue, we recommend troubleshooting over the phone with a Coffee Specialist. The VertuoPlus machine comes with a one-year warranty and a lifetime of troubleshooting assistance through our toll-free number, 800-562-1465. We also offer comprehensive maintenance and troubleshooting details on our Machine Care page on Nespresso.com.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Machine and Coffee
on December 6, 2022
Posted by: Angelika
from Florida
[This review was collected as part of a promotion.] Waiting for the Forest Almond to come back. Excellent coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA