Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(6,829 Reviews)
Rating breakdown 6,829 reviews
5 Stars
5,309
4 Stars
804
3 Stars
229
2 Stars
151
1 Star
336
86%of customers recommend this product.
(
3,173 out of
3,675)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
Coffee Lovers Dream!
on February 12, 2026
Posted by: tanyac160_4510
[This review was collected as part of a promotion.] I absolutely love my Nespresso Vertuo NEXT. It has become a daily ritual that my husband and I look forward to. The machine is sleek, compact, and fits perfectly on my countertop. What I appreciate most is that it’s effortless to use. Just pop in a capsule, push the button, and in seconds I have a rich, flavorful cup of coffee with a beautiful crema every time. The variety of capsule options means I can switch between bold espresso shots and larger coffee sizes depending on my mood.
Whether I need my morning coffee or a smooth cup to savor in the afternoon, the Vertuo NEXT never disappoints. Great design, consistently delicious coffee, and incredibly convenient. It’s a coffee lovers dream!
Written by a customer while visiting influenster.com
Customer Rating
5
Love it
on February 12, 2026
Posted by: mabraham_1067
[This review was collected as part of a promotion.] I always using Nespresso machines, I started with the original one and then I got the Vertuo Next and I love it, very simple to use, no leaks easy to build and maintenance, doesnt need a lot of water and I love I can always use it, if I want cup of coffee or small espresso shot.
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing Coffee Pot
on February 12, 2026
Posted by: sabrinasdc47_1870
[This review was collected as part of a promotion.] I received the Nespresso Vertuo Next in gray for free, and i’m honestly so impressed with it. The setup was quick and simple— I had it ready to brew in just a few minutes. I also love that it came with pods i could use right away, which made trying it out even more convenient. The heating time is very fast, and it brews a perfectly hot cup of coffee or espresso. The functionality is effortless— just insert a pod, press a button, and it handles the rest. The crema on top makes it feel like a true coffeehouse drink at home. Plus, after brewing a fresh cup, the entire house smells amazing. That rich coffee aroma is one of my favorite parts of the experience.
In terms of durability, it feels sturdy and well made, and the gray color gives it a sleek, modern look on my counter. The machine is also very loud when using it. Kinda surprised me a bit. Maintenance is also easy— the used pod container was pleasant to find out that it pulls out like a trash bin. Overall, the machine has completely won me over. It’s officially going to replace my Keurig because the flavor, convenience, and overall quality are just on another level. Also it matches my kitchen!! Thank you Influenster!
In terms of durability, it feels sturdy and well made, and the gray color gives it a sleek, modern look on my counter. The machine is also very loud when using it. Kinda surprised me a bit. Maintenance is also easy— the used pod container was pleasant to find out that it pulls out like a trash bin. Overall, the machine has completely won me over. It’s officially going to replace my Keurig because the flavor, convenience, and overall quality are just on another level. Also it matches my kitchen!! Thank you Influenster!
Written by a customer while visiting influenster.com
Customer Rating
4
At-Home Barista, frothy yumminess
on February 12, 2026
Posted by: christym79_9939
[This review was collected as part of a promotion.] I received the Nespresso Vertuo Next in Navy Blue for free in exchange for my honest review.
What I love : The color is beautiful. The Navy Blue is only on a small portion of the machine, with the rest being black, which gives it a very sleek and modern look.
The size of the machine is much nicer than our previous pod machine. It has a smaller footprint and fits well on the counter without feeling bulky.
The coffee and specialty drinks are amazing. 🤩 It truly feels like going to a coffee shop at home. The flavor and crema make each cup feel elevated.
I also love how the machine automatically ejects the used pods into the build in container for easy disposal or recycling.
It also reads each pod to know perfect amount of water to add to each style of drink.
What I don’t love;
The instructions were confusing and I had to go online to fully understand how to set it up and use all the features.
The instructions were confusing and I had to go online to fully understand how to set it up and use all the features.
The pods are much more expensive and harder to find in stores than other pod machines. With that said I did find refillable pod lids, which would make it more affordable, readable and reduce waste
It is also noticeably louder than our previous pod machine.
Overall, if you want a simple cafe style drink machine and don’t mind the higher cost pods I do recommend this machine.
Written by a customer while visiting influenster.com
Customer Rating
5
Deliciously made coffee
on February 12, 2026
Posted by: jinxfluencer_6680
[This review was collected as part of a promotion.] I love the sleek design of this machine! I previously had an older model that had the water tank off to one side, which took up more space on my bar cart. The coffee cup holder is adjustable for smaller or taller cups. Deliciously brews coffee to the perfect temperature, down to the last drop.
Written by a customer while visiting influenster.com
Customer Rating
5
Fantastic.
on February 12, 2026
Posted by: mc_omalley_3799
[This review was collected as part of a promotion.] This is such a nice coffee machine! Its so cute & fits perfectly on my counter. The slim fit made it a perfect addition to my already crowded counter. Super easy to setup & get going. I highly recommend buying this product 👌🏼 the pods that came with it were the perfect touch to help me get started & find a favorite 😍 I love how small the pods are for easy storage. So easy & simple. I cant say enough good things! It gets coffee & other drinks up to a great hot temperature quickly. Never a cold drink! Very consistent machine. ☕️ this will be a favorite appliance in the kitchen for a long time, i can tell you that!!!!!
Written by a customer while visiting influenster.com
Customer Rating
5
Love it
on February 12, 2026
Posted by: staceyjb9da_5151
[This review was collected as part of a promotion.] I was excited when I saw I was receiving the vertuo next! I love Nespresso coffee and I already have the vertuo plus, so I’m glad to have this one to add to my coffee making experience. I would truly recommend because I haven’t had any issues!
Written by a customer while visiting influenster.com
Customer Rating
5
Great coffee maker
on February 12, 2026
Posted by: jennym162_8525
[This review was collected as part of a promotion.] This espresso maker is really neat. It makes many different types of drinks by the type of capsule you use and if you were to add milk or ice for iced coffee. The price of capsules is a lot less if you compare it to buying the coffee made at a coffee shop. It does run a little bit loud but I think any espresso maker does.
Written by a customer while visiting influenster.com