Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - Grey
Average customer rating
4.5
(4,202 Reviews)
Rating breakdown 4,202 reviews
5 Stars
3,230
4 Stars
424
3 Stars
117
2 Stars
122
1 Star
309
86%of customers recommend this product.
(
2,796 out of
3,249)
Customer Reviews for Nespresso - VertuoPlus by Breville - Grey
Customer Rating
5
Great variety and reliable
on October 21, 2022
Posted by: Ntsai
from New York, NY
[This review was collected as part of a promotion.] I purchased one but was gifted one the same week so I ended up returning the one I purchased. However I r been using the one gifted to my every morning and the coffee is delicious. The machine is a little louder than I expected but is very well designed and pretty. The matte black is sleek and the coffee is extremely good.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Mucho Gusto
on October 24, 2022
Posted by: Jer6
from Boston
Just had my first cup of coffee! Flavor is better than machines made by other manufacturers. The automatic opening and closing is way cool.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Leaks from back
on November 10, 2022
Posted by: Srt212
Worked great until the entire cup of coffee started leaking out the back. I always descale so not sure what happened here.
No, I would not recommend this to a friend.
Response from Nespresso USABy Leslie G., Customer Service, November 11, 2022
Thank you for your review. We certainly want your Nespresso experience to be special and exactly to your satisfaction. The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Should you require any assistance with your machine, please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee and great service ❣️
on November 30, 2022
Posted by: Kel
from Henderson, nv
[This review was collected as part of a promotion.] Enjoyed the coffee twice everyday, please add more flavors.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Huge fan—amazing machine!
on November 30, 2022
Posted by: Todds Girl
from So Cal
[This review was collected as part of a promotion.] Our family loves Nespresso. Have had the original Cititz for years and just added the Vertuo to our line up. Coffee is perfect every time—love the versatility of the pods and cup sizes. Rich flavor and perfect crema.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Machine
on November 30, 2022
Posted by: Ian M
from Houston, TX
[This review was collected as part of a promotion.] Love the new machine, the limited edition color is nice and it is a lot quieter than our previous model.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
100% do buy it
on November 30, 2022
Posted by: SavvyJane
from Phoenix,Arizona
I just bought this and I absolutely love it. I love how it automatically adjusts to different pod types! I couldn’t be happier with this product
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So sleek!
on December 2, 2022
Posted by: Meg
from Portland, OR
[This review was collected as part of a promotion.] I love the variety of coffee and espresso brew sizes the vertuo machines brew! This is my second machine, same style as my very first one, only in a beautiful matte black. The machine is sleek and looks amazing on my kitchen counter. It makes amazing espressos!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA