Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(6,781 Reviews)
Rating breakdown 6,781 reviews
5 Stars
5,275
4 Stars
792
3 Stars
228
2 Stars
150
1 Star
336
86%of customers recommend this product.
(
3,173 out of
3,675)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
Love it
on December 18, 2025
Posted by: H3nry1379
from Charlottesville VA
[This review was collected as part of a promotion.] So happy with my Nespresso. I love making delicious fancy coffees at home.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great variety
on December 18, 2025
Posted by: GCV
from Houston, TX
[This review was collected as part of a promotion.] Nespresso offers a great variety of coffee, they are all fantastic!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine.
on December 18, 2025
Posted by: Kicho713
from La Palma,CA
[This review was collected as part of a promotion.] This is my replacement for old Vertuo Plus by breville. I like the looks and capability to brew 6 sizes of coffee. It also gets ready in seconds not minutes. Only thing I don't like about this machine is that it is very noisy when brewing comepared to previous Vertuo Plus. I don't know all other machines have same level of noise as this new machine. Other than that, it is a great machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Verto Next works well
on December 18, 2025
Posted by: Mark
from Utah
[This review was collected as part of a promotion.] Machine is easy to use and works great. Love that it will work with all the sizes of capsules.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Taste and looks 😉
on December 19, 2025
Posted by: Myrna
from Valdosta, GA
[This review was collected as part of a promotion.] Love my coffee with the nice foam!! Flavor is outstanding . It is fresh every single time!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Great, but wish I had known.
on December 19, 2025
Posted by: dna556
from Rock, KS
[This review was collected as part of a promotion.] I love the coffee that comes from my Nespresso Vertuo, but what I don't love is that coffee drips or leaks into the used pod container. I thought it was just my machine but I got a replacement and it does the same thing. Very messy if you make multiple cups of coffee and forget to check that used pod collection area, coffee gets all over your counters and under the machine.
I would recommend this to a friend!
Response from Nespresso USABy Logan M., Customer Service, December 20, 2025
We share your disappointment with your machine experience and appreciate your honest review. We feel confident we can help resolve your machine concerns to your satisfaction with comprehensive troubleshooting assistance. Please escalate these concerns by giving us a call at 1-800-562-1465. We are available 24 hours a day seven days a week and look forward to connecting soon. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Yum!
on December 19, 2025
Posted by: Az01
from Nj
[This review was collected as part of a promotion.] This machine is very easy to use and creates a great cup with each use. My first personal machine and I'm quite pleased.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nice variety of choices
on December 19, 2025
Posted by: Bonunz
from New York NY
[This review was collected as part of a promotion.] So far so good! It is easy to use and maintain. The coffees are delicious . I love that the pod tells the machine what to make.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA