Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - Grey
Average customer rating
4.5
(4,202 Reviews)
Rating breakdown 4,202 reviews
5 Stars
3,230
4 Stars
424
3 Stars
117
2 Stars
122
1 Star
309
86%of customers recommend this product.
(
2,796 out of
3,249)
Customer Reviews for Nespresso - VertuoPlus by Breville - Grey
Customer Rating
5
Love it!
on August 1, 2022
Posted by: Ziggy
from Racine, WI
[This review was collected as part of a promotion.] Delicious coffee!
Easy to use once you know what to do. Looked up on U Tube because written instructions were sparce.
Easy to use once you know what to do. Looked up on U Tube because written instructions were sparce.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
great machine
on August 2, 2022
Posted by: ktori9155
from miami, fl.
[This review was collected as part of a promotion.] i purchased the vertuo a month ago. this is my third nespresso machine. best and most amazing way to brew coffee at home.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
So far so good
on August 3, 2022
Posted by: Crn
[This review was collected as part of a promotion.] Recently got our machine and have enjoyed it and the creamy coffee goodness it produces
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Truly transcendental
on August 3, 2022
Posted by: DrHeather
from Tampa, Fl
[This review was collected as part of a promotion.] I have had my machine for just under a month, and it has changed how I drink coffee. Rather than toss it down for the caffeine on the run, I sit and take time to enjoy it. Every day. Having a morning routine where I carve out time for myself has been life changing, and it started with great coffee and espresso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Why didn’t I buy this sooner?
on August 3, 2022
Posted by: Mo
from Mesa, AZ
[This review was collected as part of a promotion.] I’ve always purchased a keurig for my main coffee maker and when my current one finally kicked the bucket I went with a Nespresso. I have never had such delicious coffee at home before. I thought good coffee only came from coffee houses. I’m so pleased with the VertuoPlus! I don’t think I’ll be going back to regular coffee makers and time soon!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nice Machine
on August 3, 2022
Posted by: Mitch
[This review was collected as part of a promotion.] Works as advertised and easy to use.
Not the best customer experience but that's for another time.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Compact.
on August 3, 2022
Posted by: Odie7777777
from NJ
[This review was collected as part of a promotion.] Love it. Small and water reservoir moves, easy plug in. nice!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
What a disappointment
on August 14, 2022
Posted by: Bailey S
from Texas
I got this machine a bit over a year ago and just like that it stopped working. I have tried everything I can to reset and make it work and nothing. Just overall a bad experience pods are on the high price and not as much quality on flavors as other brands and the machine it self is expensive
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B, Customer Service , August 15, 2022
Hi Bailey. Thank you for your review. We are dismayed to learn the VertuoPlus does not meet your expectations. To ensure optimal use from your machine, we recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus Machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA