Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(6,770 Reviews)
Rating breakdown 6,770 reviews
5 Stars
5,266
4 Stars
790
3 Stars
228
2 Stars
150
1 Star
336
86%of customers recommend this product.
(
3,173 out of
3,675)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
Amazing, Consistent Coffee for Every Day
on December 17, 2025
Posted by: Jen M
from San Francisco
[This review was collected as part of a promotion.] This is an amazing machine! I used to go to a coffee shop around the corner and the nespresso has changed that routine. While it's more expensive than an at home pour over, it's a delicious high quality cup that makes a moment. I don't think the WiFi "smart' features work well, so I don't think you need to make a decision on your model based on this feature. The Nespresso store near me recently closed, but I loved being able to go in and chat with the team about new coffee flavors
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee always
on December 17, 2025
Posted by: Christi
from Michigan
[This review was collected as part of a promotion.] Great coffee, love the air infused as froth, love the flavors. Have been a customer for about 6 years. Wish there were a couple options for decaf.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Flashing Red
on December 17, 2025
Posted by: khall5
[This review was collected as part of a promotion.] Purchased this machine over the summer, and every time I go to use it, it doesn't work but flashes red. Not sure what I'm doing wrong, but I can't ever seem to fix it.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo Next
on December 17, 2025
Posted by: Nola Kate M
from Santa Rosa, California
[This review was collected as part of a promotion.] I purchased this to replace a Vertuo Deluxe that wasn’t operating well anymore. I have been using this new Vertuo Next for a few weeks and love it so far. I have the one with white and really like the look of it and most importantly the coffee tastes great. It’s been an easy transition to this new machine. I will say the tank for water is smaller and this machine is louder but it also doesn’t leak after coffee is made which I appreciate. Overall, I am happy I bought the Vertuo Next and look forward to my coffee each morning.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso must have!
on December 17, 2025
Posted by: yeselvst_5118
This is one of my all-time favorite purchases and a must-have for coffee lovers! I’ve used other coffee makers, but they always resulted in watered-down coffee. When I bought this Nespresso machine, I was instantly in love and have been enjoying it ever since. I appreciate the ease of inserting the pods and the easy cleaning process. Also love the white design it matches my house so well and looks fancy! It has lasted me for about a year now, and I have no complaints whatsoever. :D
Written by a customer while visiting influenster.com
Customer Rating
5
Love our Vertuo Next
on December 17, 2025
Posted by: Marissa
from Boston, MA
[This review was collected as part of a promotion.] We bought a second Vertuo Next after having one for years. We love the ease of use and the coffee is always excellent, no matter the pod we choose.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Vertuo Next
on December 17, 2025
Posted by: Surfcaster
[This review was collected as part of a promotion.] I bought this to replace my previous unit failed and was out of warranty. The unit is great, although it has some flaws right out of the box. It does not eject the used capsules each time as it should. It also seems to be louder than my previous unit. Otherwise, it still brews a great cup of joe!
Response from Nespresso USABy Katy R., December 18, 2025
Thank you for your review, Mark. This should not be the case with your machine and we hope you know that we're always here to help. Please call us to speak with a machine expert. We are available 24 hours a day, 7 days a week, and we look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
The BEST!!!
on December 17, 2025
Posted by: Alice
from Ft Worth, TX
[This review was collected as part of a promotion.] I Love the Colombia Vertuo coffee pods! My favorite! ☕️
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA