Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - Grey
Average customer rating
4.5
(4,202 Reviews)
Rating breakdown 4,202 reviews
5 Stars
3,230
4 Stars
424
3 Stars
117
2 Stars
122
1 Star
309
86%of customers recommend this product.
(
2,796 out of
3,249)
Customer Reviews for Nespresso - VertuoPlus by Breville - Grey
Customer Rating
5
Nespresso vertuo plus
on January 20, 2022
Posted by: Amg1999
from Monticello New York
I bought this machine after seeing tik tok’s about it and I am so glad I did. I love the crema that is made and the coffee capsules are amazing. Love this machine so much. Now I can’t go a morning without my Nespresso. I even get some of my co-workers to buy one!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I’m a barista!
on January 20, 2022
Posted by: JJ
from PNW
I got this as a gift and love it! My only criticism is that I wish the coffee was a little hotter. But overall amazing and I can make my own lattes. I have not been to a coffee shop since. Hoping this machine lasts for 10 years!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect Espresso at the touch of a button!
on February 12, 2022
Posted by: Jo Coffee
from Rockport, Maine
This is our third Vertuo Plus machine in seven years. We make approximately 2100 Espressos each year. We love our Vertuo Plus & would not purchase any other type of Espresso machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
No Brainer
on February 12, 2022
Posted by: Tay
from Pittsburgh, Pa
I’m obsessed with this thing. I don’t feel any desire to get coffee from a chain near me anymore. Quick coffee in the morning before work, and a treat I look forward to when I ge get home.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nice machine
on February 12, 2022
Posted by: Danny 25
from Pa
I love the coffee.
I do however have 2 complaints,
Wish they had a larger size cup and it never seems to be hot enough.
I do however have 2 complaints,
Wish they had a larger size cup and it never seems to be hot enough.
Written by a customer while visiting Nespresso USA
Customer Rating
5
VertuoPlus
on March 19, 2022
Posted by: Nayjokat
from New York
I am thrilled with my VertuoPlus nepresso machine. It makes a great cup of coffee and there are a variety of pods to choose from. I would love if nepresso had more choices of a flavored decaf pod. Other than not, I have no complaints.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , March 21, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus Machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The Best!!!
on March 31, 2022
Posted by: Mando
I LOVE my Nespresso (and aerochino) I make my own oat milk lattes and they are better than anything I’ve gotten from a coffee shop. The coffee too is wonderful. I was grateful for the variety starter pack because it helped me find the pods I like best!
The machine is so easy to use, and I love being able to recycle the pods. It’s really such a treat to use this in the morning, it makes my day happier!
The machine is so easy to use, and I love being able to recycle the pods. It’s really such a treat to use this in the morning, it makes my day happier!
Thanks Nespresso!
Response from Nespresso USABy Tara B, Customer Service, April 1, 2022
Thank you for your review, Mando. We are thrilled to learn you are enjoying your VertuoPlus and Aeroccino machines. We recommend performing a weekly cleaning to maintain the health of your machine. Your machines come with a one-year warranty and a lifetime of troubleshooting via, our toll-free number 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Blinking Color Key is Needed
on April 3, 2022
Posted by: Stasey
from SC
So far so good, but I would like to know how many times to press the button for what purpose -- and what each color means. Friendly suggestion: Consider a tiny sticker or something to help a user out. :-)
Response from Nespresso USABy Nisha B, Customer Service , April 4, 2022
Hi Stasey. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA