Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(7,153 Reviews)
Rating breakdown 7,153 reviews
5 Stars
5,561
4 Stars
851
3 Stars
247
2 Stars
156
1 Star
338
86%of customers recommend this product.
(
3,189 out of
3,695)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
Easy, fast, easy to clean!!!
on January 1, 2026
Posted by: Eryops
from Washington DC
[This review was collected as part of a promotion.] Easy, fast, easy to clean!!! Also ends up being economical.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Not my favorite
on January 25, 2026
Posted by: KDR
from Texas
I don’t like how the lid locks. It does not feel as well built as my other Nespresso coffee and espresso makers.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service, January 26, 2026
Thank you for your review. We're disappointed your Vertuo Next didn’t meet your expectations. Please call us via our toll-free number at 800-562-1465, we're available 24/7 to assist you. All Nespresso machines come with at least a one-year warranty.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Quiet
on February 3, 2026
Posted by: Mgrw
from Mn
[This review was collected as part of a promotion.] Much faster and quieter than our original older vertuo machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy and delicious
on February 11, 2026
Posted by: JHL
from Maine
[This review was collected as part of a promotion.] So easy to use and makes delicious lattes right at home.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Real coffee at last!
on February 13, 2026
Posted by: James
from Virginia Beach, VA
[This review was collected as part of a promotion.] Love it. Finally, real coffee at home! It looks great and the coffee, especially the Melozio, is some of the nicest I’ve tasted
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect cup of coffee at your finger tips.
on April 11, 2026
Posted by: Lady
from West Palm Beach, FL
[This review was collected as part of a promotion.] I purchased this as a gift for my parents and they love it
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Superior quality & very eye appealing.
on April 11, 2026
Posted by: CMP59
from Gainesville FL
[This review was collected as part of a promotion.] I didn’t think my old Nespresso couldn’t improved. My new one is even better
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee maker
on September 7, 2021
Posted by: Mickey
from Hawaii
I love the new nespresso coffee maker I just received. It looks really classy on my counter and it perks the best coffee ever
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA