Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(7,153 Reviews)
Rating breakdown 7,153 reviews
5 Stars
5,561
4 Stars
851
3 Stars
247
2 Stars
156
1 Star
338
86%of customers recommend this product.
(
3,189 out of
3,695)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
Worth Every Penny—Wish I Bought It Sooner
on December 5, 2025
Posted by: Linds684
from San Jose, CA
[This review was collected as part of a promotion.] This is hands down the best coffee machine I’ve ever owned. I’ve tried Keurig, Shark, and Lavazza, but the Nespresso VertuoPlus Deluxe is on another level. It was incredibly easy to set up, user-friendly, and delivers the most delicious coffee every single time. I highly recommend it to anyone on the fence—after years of debating the upgrade, I only wish I’d made the switch sooner.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love the electronic open and close feature
on December 10, 2025
Posted by: Mandy 22
from Texas
[This review was collected as part of a promotion.] The electronic open and close feature is much nicer and easier to operate than the manual open and close feature on other models. Enjoy the larger water container. The discarded capsule container is larger as well with holes on the side which let air in, do be careful when emptying , any likely residual coffee/ water from the pods can drop all over your floor which happened to me. There are a few little quirks with this model however overall it’s good and brews a nice hot cup of coffee
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
easy to use and set up
on December 10, 2025
Posted by: JH
from Ohio
[This review was collected as part of a promotion.] We bought it for our office and it is the perfect addition. No more coffee runs and wasting money
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Worth the Upgrade
on December 15, 2025
Posted by: MTM22
from Tampa, Fl.
[This review was collected as part of a promotion.] I have only had it for three weeks, but love it so far. I had the Vertuo Pop and was getting tired of how much effort went into opening and closing the machine. Love the easy push lever on my plus.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Speedy and Delicious
on December 17, 2025
Posted by: Samp9
from Bolivia, NC
[This review was collected as part of a promotion.] Purchase process was easy and made for a great gift. I’ve gotten good reports so far.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE ROSE GOLD
on December 18, 2025
Posted by: coffee
from spokane WA
[This review was collected as part of a promotion.] Love the Rose gold color and GREAT coffee this is the 2nd home for us one in trailer and other in home!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Dependable fast coffee
on December 18, 2025
Posted by: Tj57
from Small Town Missouri
[This review was collected as part of a promotion.] This purchase was my second one. I wore out the first and replaced it with the identical model.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Beware cautious
on December 19, 2025
Posted by: anna
from Pittsburgh, PA
[This review was collected as part of a promotion.] I bought a Nespresso next and was getting grounds deposited into my coffee every brew despite cleaning. I was sent a replacement machine that ended up being even worse than my brand new machine. Ultimately returned it and got a different version. A lot happier now with no grounds in my coffee
No, I would not recommend this to a friend.
Response from Nespresso USABy Logan M., Customer Service, December 20, 2025
Thank you for your review. We are sorry to learn our Vertuo Next machine didn’t meet your expectations, however we're glad you found a machine that worked for you.
Written by a customer while visiting Nespresso USA