Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - Grey
Average customer rating
4.5
(4,193 Reviews)
Rating breakdown 4,193 reviews
5 Stars
3,225
4 Stars
423
3 Stars
116
2 Stars
121
1 Star
308
86%of customers recommend this product.
(
2,793 out of
3,244)
Customer Reviews for Nespresso - VertuoPlus by Breville - Grey
Customer Rating
5
Easy to use
on March 27, 2025
Posted by: Kandi
from Lake Stevens, WA
[This review was collected as part of a promotion.] I purchased my nespresso 2 month ago and love it! It’s easy to use and love the pod choices!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Need!
on March 27, 2025
Posted by: hannahl75_2480
I truly love my nespresso! Making coffee at home that tastes consistently good was so hard for me prior to buying this nespresso! Love that you can make cold foam or hot milk in the frother! Such a sleek look too!
Written by a customer while visiting influenster.com
Customer Rating
5
Great investment.
on March 29, 2025
Posted by: rachaelrbc4e_27
Love love love my nespresso vertuo plus. Having this has saved me countless trips to the coffee shop and many many dollars. The milk frother works fast and efficiently for lattes, or just topping off a coffee. The machine itself brews some delicious frothy coffee, ordering pods online is easy and they always ship fast. This machine has a water tank that can be adjusted to better fit your counter space, it brews fast and cleans easily. Highly recommend!
Written by a customer while visiting influenster.com
Customer Rating
4
Quality through and through!
on March 30, 2025
Posted by: haileeq_874
We love our Vertuo Next! As avid coffee and especially espresso enthusiasts, my husband and I love the ease of brewing a cup of AMAZING coffee. All you do if place the pod in, press the button, and it’s that simple. It takes out all the hard work of a typical espresso or coffee machine! I would never make myself espresso because it was a whole ordeal, not anymore. The taste of the actual nespresso pods are in a whole new class of their own. I prefer this so much more to any other coffee/espresso and will gladly pay for the special pods I love. My husband makes himself probably 3 a day, and everytime he makes one it’s such a pick-me-up for him! If you’re someone who prefers lighter coffee I’d suggest the larger fl oz pods, and if you prefer stronger coffee then the smaller fl oz pods are great! We have had this machine for quite a while, and it can have some issues every once in a while with the sensor on the bottom of the pod but the Nespresso customer care has been so helpful everytime to help us troubleshoot. I’d highly recommend for any coffee lover. Every once in a while we clean the machine with descaling tablets and all has been well.
Written by a customer while visiting influenster.com
Customer Rating
4
Great tasting pod coffee
on April 2, 2025
Posted by: Joe
from New Jersey
[This review was collected as part of a promotion.] Bought my nespresso vertigo next to replace my keurig. Best pod coffee on the market. The only issue we’ve noticed is like other reviewers have said, it doesn’t get piping hot
I would recommend this to a friend!
Response from Nespresso USABy Christine G., Customer Service, April 7, 2025
Thank you for your review. We're happy to learn you're enjoying your Nespresso VertuoNext machine and coffee selections. We understand your concern about the temperature of the machine when brewing a capsule. This state-of-the-art machine is designed to brew each blend to the specific programmed temperature that is best-suited to that blend, as defined by Nespresso Coffee Experts. Quality is very important to us, so the coffee brews to its ideal temperature without burning. Please bear in mind that added cold milk can decrease the temperature of the drink. Should you come across any issue or concern with the temperature of the coffee, we provide lifetime troubleshooting support. The machine has a one-year warranty, and we are available 24 hours a day, seven days a week for your service and support at, 1-800-562-1465. Please call anytime at your earliest convenience. Enjoy!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Morning MUST
on April 3, 2025
Posted by: samanthap728_8482
If you love espresso, this is the machine for you! Extremely easy to use, easy to clean, the pods are easy to store, and the espresso always comes out perfect! The brother has a hot and cold setting which I love for making cold foam. I’ve had mine for 2+ years now and have never had a problem with it. I do run regular cleaning cycles to keep everything running smoothly. The one down side is that it does take up quite a bit of counter space.
Written by a customer while visiting influenster.com
Customer Rating
5
Recommended. Perfect Espresso for my daily latte
on April 4, 2025
Posted by: summertrain11_6506
Makes a perfect cup of espresso for my morning latte in seconds. Cleaning is easy with a triple press of the brew button. The removable base for the cup and removable pod catch box are easy to clean. The noise doesn’t bother even with a sleeping toddler in the next room. There are many other flavor coffee pod options to choose from but I’m an espresso/ latte person. More economical compared to buying latte daily. Definitely recommended.
Written by a customer while visiting influenster.com
Customer Rating
5
Classic, consistent, high quality
on April 5, 2025
Posted by: Pgwright
from Houston, TX
[This review was collected as part of a promotion.] This is our second Vertuo, and we continue to love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA