Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - Grey
Average customer rating
4.5
(4,193 Reviews)
Rating breakdown 4,193 reviews
5 Stars
3,225
4 Stars
423
3 Stars
116
2 Stars
121
1 Star
308
86%of customers recommend this product.
(
2,793 out of
3,244)
Customer Reviews for Nespresso - VertuoPlus by Breville - Grey
Customer Rating
5
My favorite coffee machine
on March 11, 2025
Posted by: lizat25_3851
My favorite coffee machine ever. Nespresso coffee is so strong. You have the option to brew a regular hot coffee and a condensed brew for iced coffee. I like the vertuo because it’s a larger brew vs the original.
Written by a customer while visiting influenster.com
Customer Rating
5
Great quality
on March 13, 2025
Posted by: Dima53
from Staten island ny
[This review was collected as part of a promotion.] I love my nespresso mashine. Excellent job. Great quality
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
on March 14, 2025
Posted by: weezygirl
from MA
Purchased two in one month and the coffee is like warm
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara, Customer Service, March 15, 2025
Thank you for your review. We are sorry to learn the Vertuo Next machine does not meet your expectations. Quality is very important to us, so the coffee brews to its ideal temperature without burning. Please bear in mind that added cold milk can decrease the temperature of the drink.
We have some tips to help prepare a hotter beverage to increase your overall enjoyment:
• Use hot water to preheat the cup to keep the coffee hotter longer.
• Make sure the size of cup you are using matches the size of the blend. A small espresso poured into a large mug, for example, will cool down very quickly.
However, we have Machine Experts who would be delighted to provide additional tips and assist you with troubleshooting. Your machine comes with a one-year of warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. We are confident our Machine Experts will provide you with the best resolution. Please do not hesitate to contact us.
We have some tips to help prepare a hotter beverage to increase your overall enjoyment:
• Use hot water to preheat the cup to keep the coffee hotter longer.
• Make sure the size of cup you are using matches the size of the blend. A small espresso poured into a large mug, for example, will cool down very quickly.
However, we have Machine Experts who would be delighted to provide additional tips and assist you with troubleshooting. Your machine comes with a one-year of warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. We are confident our Machine Experts will provide you with the best resolution. Please do not hesitate to contact us.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love my Nespresso
on March 14, 2025
Posted by: BG
from Norfolk, VA
[This review was collected as part of a promotion.] Great machine I’ve had an espresso before and I loved it. I for whatever reason got rid of it and I’m so glad that I have a new one. Great machine I’ve had a espresso before and I loved it. I for whatever reason got rid of it and I’m so glad that I have a new one.I wish the water reservoir was bigger
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
How to survive two kids under two
on March 15, 2025
Posted by: emilyd948_3828
Absolutely love my Nespresso and is a staple in my life! Coffee and espresso come out smooth and delicious every time and is the first thing I turn on in the morning before the kids wake up. Not the quietest machine out there but quiet enough to not wake anyone up. Wish it had a clean cycle button as cleaning it can be a bit confusing but love how sleek and clean it looks on my counter.
Written by a customer while visiting influenster.com
Customer Rating
5
One click away from your favorite coffee.
on March 16, 2025
Posted by: salvir_9615
The best coffee in the mornings before work ..and those who like the afternoon coffee ..ad some ice to it .. yum!!
Quick and easy ..one click away from you favorite coffee
Quick and easy ..one click away from you favorite coffee
Written by a customer while visiting influenster.com
Customer Rating
4
Easy to use
on March 17, 2025
Posted by: safanazar20_7102
Best housewarming gift ever. Delicious coffee. You can use your own pods as well. Easy cleaning process. Just very noisey. Wish all the machines opened automatically. Sometimes when I’m closing the top I feel like I’m going to break it.
Written by a customer while visiting influenster.com
Customer Rating
4
Great coffee
on March 17, 2025
Posted by: shell
from Dallas, TX
[This review was collected as part of a promotion.] I had trouble setting up my machine to make coffee. But the coffee tastes great!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA