Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - Grey
Average customer rating
4.5
(4,200 Reviews)
Rating breakdown 4,200 reviews
5 Stars
3,228
4 Stars
424
3 Stars
117
2 Stars
122
1 Star
309
86%of customers recommend this product.
(
2,795 out of
3,248)
Customer Reviews for Nespresso - VertuoPlus by Breville - Grey
Customer Rating
5
Compact, perfect brew, a little noisy
on October 28, 2024
Posted by: bbatres
This is my second Nespresso machine. I love how compact this one is, especially given how important utilization of my limited kitchen space is. This brews the perfect cup of coffee every time. As most reviews indicate, this is a noisier machine but totally worth the cup of coffee or shot of espresso at the end!
Written by a customer while visiting influenster.com
Customer Rating
5
Easy Amazing Coffee!!
on November 3, 2024
Posted by: Anonymous
Easy morning coffee which is rick and flavorful. Easy to clean and maintain with app notifications to descale.
Main feature to know about the machine is that it can only be used by Vertuo pods which comes with a barcode that machine reads and brew accordingly. As compare to K-pods, only limited company sells Vertuo pods and can be expensive.
Written by a customer while visiting influenster.com
Customer Rating
3
Meh
on November 3, 2024
Posted by: bricabbb
If you asked me what I would rate this 2 years ago I would say 5/5 but unfortunately it is now a 3/5. I have had so many issues with pods getting stuck and taking forever to work. My Nespresso now just sits in my pantry and I use another brand instead. I wish these were easier to fix and easier to contact support to figure out what’s wrong but it’s incredibly difficult.
Written by a customer while visiting influenster.com
Customer Rating
2
Horrible machine but love the coffee
on November 5, 2024
Posted by: Jenn114
I'll start by saying I love the coffee when my machine works but the machine itself is very unreliable and from reading other reviews and reddit threads im not alone.
have had nothing but problems with this machine since I bought it I'm always having to run the cleaning cycle (sometimes daily) and waste pods when this happens. I attempted to download the app to be able to see in advance when it needs to run a cleaning cycle and was told it was not compatible with newer phones. I'm so frustrated it's not longer worth trying to constantly fix. I would suggest trying a different machine over this one.
have had nothing but problems with this machine since I bought it I'm always having to run the cleaning cycle (sometimes daily) and waste pods when this happens. I attempted to download the app to be able to see in advance when it needs to run a cleaning cycle and was told it was not compatible with newer phones. I'm so frustrated it's not longer worth trying to constantly fix. I would suggest trying a different machine over this one.
Response from Nespresso USABy Allison, Customer Service, November 6, 2024
Thank you for your review. All machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Creamy coffee
on November 6, 2024
Posted by: nicolep646
I got this as a gift and while the coffee is good it is a little loud so hopefully it’s far away from anyone who may still be sleeping. I love the rich creamy taste the coffee has after brewing but I just found it too expensive to use daily especially when sometimes I have two cups of coffee a day! But it does truly make great coffee and holds up well I just wish the pods were a bit cheaper and the machine was a bit quieter
Written by a customer while visiting influenster.com
Customer Rating
5
Cool, needed in each house
on November 6, 2024
Posted by: nazarh1
Nespesso Vertuo machine I love their style design and stunning color. Easy to use. Works fast. I like to use this machine for morning coffee. Fresh, easy, different flavors. The cleaning process is not difficult.
Written by a customer while visiting influenster.com
Customer Rating
5
Barista-Quality Espresso at Home!
on November 6, 2024
Posted by: kristyykellyyy
The Nespresso Vertuo has been a total game-changer for my coffee routine! I love how it delivers consistently rich, flavorful espresso with that perfect crema on top every single time. The machine is super easy to use—just pop in a pod, press a button, and it does the rest. It even reads the barcode on each pod to customize the brew, which is such a nice touch. Plus, the variety of coffee and espresso options keeps things interesting, whether I want a quick shot or a longer cup to sip on. The sleek design also looks great on my countertop. It’s an absolute must-have for anyone who loves quality coffee at home without the fuss.
Written by a customer while visiting influenster.com
Customer Rating
5
if you love black like i do you will fall in love🤍
on November 7, 2024
Posted by: faridkint
I recently bought a Nespresso Vertuo coffee machine, and it was just a hit! Firstly, it looks amazing - I have a black version, and this colour makes it especially stylish and elegant. The black body adds minimalism, so it fits perfectly in the kitchen without overloading the space.
As for coffee - everything is also top notch here. The machine makes different cup sizes, and the capsules with aromas are very diverse. The coffee comes out with a thick foam, like in a cafe, and you can choose the strength and volume of the drink to suit your mood. It is very easy to operate: one button, and in a couple of minutes aromatic coffee is ready.
Nespresso Vertuo is for those who want to enjoy coffee every day without spending a lot of time. If style and quality are important to you, I definitely recommend it!
Written by a customer while visiting influenster.com