Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - Grey
Average customer rating
4.5
(4,200 Reviews)
Rating breakdown 4,200 reviews
5 Stars
3,228
4 Stars
424
3 Stars
117
2 Stars
122
1 Star
309
86%of customers recommend this product.
(
2,795 out of
3,248)
Customer Reviews for Nespresso - VertuoPlus by Breville - Grey
Customer Rating
5
The best in class
on October 16, 2024
Posted by: alenad9
I really like this coffee machine. It brews coffee from capsules. It has a stylish design that will blend perfectly with any interior. The water tank is quite large, and it has a good milk frother. The coffee machine is fairly quiet. All of its parts are easy to clean, and removing used capsules is simple. It offers excellent value for the price
Written by a customer while visiting influenster.com
Customer Rating
5
Barista results from a machine! Next level caffine fun
on October 17, 2024
Posted by: nakulm1
Tried this machine, results were rich crema and nice sized drinks in the comfort of home or work. Need to keep buying pods though, not easy to taste prior to purchase.
I did like the size of the beverages and quality. A few customizable settings. Would purchase one with built in milk frother.
A all the way!
A all the way!
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing
on October 19, 2024
Posted by: kaylap319
I love my vertuo machine! It just tastes better. Not noisy and easy to clean. I can make my coffee however I want and they have many different flavors!
Written by a customer while visiting influenster.com
Customer Rating
5
Coffee ☕️
on October 20, 2024
Posted by: amandac16
Using the Nespresso VertuoPlus has made it a lot simpler. Making a cup of coffee is so much better than any other coffee maker. The taste is way better quality is unmatched it’s a little pricey for pods but well worth the money. The Nespresso machines are only good for hot coffee not iced coffee these machines are easy to clean as well.
Written by a customer while visiting influenster.com
Customer Rating
5
A favorite in my home!
on October 21, 2024
Posted by: delorbeg1
This has to be my number one appliance, my most loved and used. Cleaning is just so easy. The quality is pretty great and the design is so beautiful, blends in perfectly with the kitchen decor.
Written by a customer while visiting influenster.com
Customer Rating
5
Favorite item in the kitchen
on October 22, 2024
Posted by: vw003
We absolutely love our Nespresso, we’ve had it for four years now and can’t live without it. This is a really easy machine to use. It’s very self-explanatory. It looks sleek.
Written by a customer while visiting influenster.com
Customer Rating
3
Brew the perfect espresso or iced latte everytime
on October 25, 2024
Posted by: sillageprincess
I enjoy the machine but space wise it takes up a lot of counter. The tank is fixed unlike the PLUSDeluxe. easily brews and reads pods using smart technology for the perfect cup. Coffee doesn’t brew as hot as the plus. Would purchase again but would look into a different model.
Response from influenster.comBy Kena, Customer Service, October 26, 2024
Thank you for your review. We're sorry to hear that the Vertuo Next doesn't brew as hot as the VertuoPlus.
This state-of-the-art machine is designed to brew each blend to the specific programmed temperature that is best-suited to that blend, as defined by Nespresso Coffee Experts. Quality is very important to us, so the coffee brews to its ideal temperature without burning. Please bear in mind that added cold milk can decrease the temperature of the drink.
We have some tips to help prepare a hotter beverage to increase your overall enjoyment:
• Use hot water to preheat the cup to keep the coffee hotter longer.
• Make sure the size of cup you are using matches the size of the blend. A small espresso poured into a large mug, for example, will cool down very quickly.
• Clean the brew unit by following these steps: eject the capsule, close and lock the machine, and press the button 3 times rapidly. The cleaning process will take up to 5 minutes and will dispense water from the machine in stops and starts. We recommend doing this weekly for the best maintenance.
• Descale the machine. Scale build-up can interfere with proper heating and can also affect the taste and brew time of the coffee. We recommend descaling your machine every three months or 300 capsules, whichever comes first.
If you have followed all of these tips, and the coffee still does not seem hot enough, please do not hesitate to contact us through our toll-free number, 800-562-1465. We are confident that we'll be able to come to a satisfactory resolution.
This state-of-the-art machine is designed to brew each blend to the specific programmed temperature that is best-suited to that blend, as defined by Nespresso Coffee Experts. Quality is very important to us, so the coffee brews to its ideal temperature without burning. Please bear in mind that added cold milk can decrease the temperature of the drink.
We have some tips to help prepare a hotter beverage to increase your overall enjoyment:
• Use hot water to preheat the cup to keep the coffee hotter longer.
• Make sure the size of cup you are using matches the size of the blend. A small espresso poured into a large mug, for example, will cool down very quickly.
• Clean the brew unit by following these steps: eject the capsule, close and lock the machine, and press the button 3 times rapidly. The cleaning process will take up to 5 minutes and will dispense water from the machine in stops and starts. We recommend doing this weekly for the best maintenance.
• Descale the machine. Scale build-up can interfere with proper heating and can also affect the taste and brew time of the coffee. We recommend descaling your machine every three months or 300 capsules, whichever comes first.
If you have followed all of these tips, and the coffee still does not seem hot enough, please do not hesitate to contact us through our toll-free number, 800-562-1465. We are confident that we'll be able to come to a satisfactory resolution.
Written by a customer while visiting influenster.com
Customer Rating
5
Love
on October 27, 2024
Posted by: stephyylizz
Great design, Easy to use, and delicious espresso. I love mine, it was a gift and I could not be more happy. I just wish more stores carried the pods.
Written by a customer while visiting influenster.com