Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - Grey
Average customer rating
4.5
(4,201 Reviews)
Rating breakdown 4,201 reviews
5 Stars
3,229
4 Stars
424
3 Stars
117
2 Stars
122
1 Star
309
86%of customers recommend this product.
(
2,796 out of
3,249)
Customer Reviews for Nespresso - VertuoPlus by Breville - Grey
Customer Rating
3
not the best model
on July 24, 2024
Posted by: madymd
So i absolutely love my nespresso for the simple fact i can have espresso and coffee at home. i’ve had a keurig but they just aren’t the same. my only drawback is that this machine is louder than my Keurig and im not sure if mine came this was or what but it is difficult to press down and shut. i’ve had it for little over a year and its having problems functioning. the quality of the coffee or espresso is great but im just not totally satisfied
Written by a customer while visiting influenster.com
Customer Rating
5
So worth it!
on July 27, 2024
Posted by: melissajoybehl
I’m so glad I switched out my Keurig for this! I can have a regular cup of coffee or make my own speciality lattes here at home. The coffee pods taste amazing! It’s pretty easy to maintain this machine too. Hands down, my favorite appliance in my kitchen.
Written by a customer while visiting influenster.com
Customer Rating
4
Nespresso Coffee
on July 27, 2024
Posted by: nadiyad2
Perfect machine for your lattes or black coffees. Super easy to use and tastes amazing. I love the simplicity and how quickly I’m able to get my morning coffee. Only issue is that I don’t really enjoy the cleaning cycles. I had to watch YouTube tutorials on how to do it but was able to figure it out eventually. The pods may be a little expensive too so 4/5 stars.
Written by a customer while visiting influenster.com
Customer Rating
5
High Quality
on August 6, 2024
Posted by: Anonymous
My husband doesn’t drink coffee so I needed an easy, one cup machine that gave me coffee shop quality with every cup. This machine is perfect for that! I love using it for iced coffee.
Written by a customer while visiting influenster.com
Customer Rating
5
Never better espresso!
on August 8, 2024
Posted by: briano15
Love the nespresso! For “pod”/single use coffee, it doesn’t get any better. The only knock I have on it, is that it is expensive to purchase the machine and pods.
Written by a customer while visiting influenster.com
Customer Rating
5
The best coffee
on August 16, 2024
Posted by: ashypena_2022
I was a daily Starbucks drinker until this machine. The varieties of coffee along with the freshness is amazing. Very easy to use and clean. The pod varieties indicate the size of the coffee. You can brew a single shot all the way to a d scent size pitcher of coffee. My coffee comes out perfect each time. Noise level during brewing is minimal. It also features Bluetooth to let you know if there is an issue with your machine. I’ve already purchased several as gifts.
Written by a customer while visiting influenster.com
Customer Rating
3
Convenient and foamy but….
on August 17, 2024
Posted by: peonyholic
Espresso comes out foamy, which I really like; however, after one year, it started getting difficult to close when putting in a pod. Another minus point is that it only works with their pods. I tried different kinds of refillable pods in order to use different kinds of beans, but it didn’t turn out well
Response from influenster.comBy Nisha B., Customer Service, August 19, 2024
Hi. We’re dismayed to learn that the Vertuo Next does not meet your expectations. We’ve arranged a call back from a Machine Expert who will be better able to assist you. Call backs can occur within 24-48 hours from being submitted. We’d recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body, and aroma in each brew. If you need assistance with your Vertuo Next machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting influenster.com
Customer Rating
5
The Nespresso Vertuo offers high-quality, versatile coffee brewing with ease of use and a sleek design.
on August 22, 2024
Posted by: angelicarrrasco
The Nespresso Vertuo is an exceptional coffee machine that combines style, convenience, and quality. Featuring Centrifusion™ technology, it brews a rich, crema-topped coffee with impressive ease. Its sleek, modern design fits well in any kitchen, and the one-touch operation makes brewing simple and straightforward. The machine supports a variety of coffee styles, from espresso to larger cups, and the removable water tank and drip tray ensure easy maintenance. While the cost of pods can be high, the Vertuo’s consistent quality and user-friendly features make it a top choice for coffee enthusiasts.
Written by a customer while visiting influenster.com