Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.5
(6,672 Reviews)
Rating breakdown 6,672 reviews
5 Stars
5,191
4 Stars
772
3 Stars
225
2 Stars
148
1 Star
336
86%of customers recommend this product.
(
3,173 out of
3,674)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
Easy to use!
on October 20, 2023
Posted by: KayeO
from Portland
[This review was collected as part of a promotion.] I am happy I bought this machine! Easy to use. It’s fun trying out new sleeves of coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love it, But Coffee Selections are Limited
on October 20, 2023
Posted by: Seatuck74
from Orlando, FL
I do really love this coffee maker. I like my morning coffee. I have two issues, and it has nothing to do with the operation of the machine. The machine is super easy to use, it's easy to put the water in, and it's easy to removed the used capsules. My objections, one, types of coffee. When I upgraded to this machine I thought I would have the same great selection of coffee as I did in my other Nespresso machine that used pods. Nope. There is a very limited selection. I have two double espresso shots in the morning, then I switch to decaf donut house coffee. Not with this machine I don't. I had to keep my Keurig so I could get a breakfast blend decaf. Their selection of decaf is very limited, and their general selection of coffees is limited. Two, I want a white machine, Not a white top, an all white machine. How. could that not be an offering, I am waiting and when it comes out, I'll buy that and pass this one along.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Disappointing Nespresso Model
on October 20, 2023
Posted by: TXgrits
from Port Townsend WA
Have had this same Vertuo Next since fall of 2020. My issues are the 14oz vertuo pod is no longer available and we are having to use 2/7oz pods to fill a mug. Nespresso obvious motive was sell more 7.7oz pods. Machine is now louder than ever and the adjustable cup plate has never been level even at the bottom level.
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer Service, October 21, 2023
Thank you for your review. Please kindly note that while the 14 oz Alto capsules has been discontinued, we are now offering 12 oz Alto capsules that are compatible with the Vertuo Next, Vertuo Pop, and Vertuo Creatista machines. In addition, please note that the previous 14 oz Alto and Mug (7.7oz) capsules contain the same amount of ground coffee, and your machine can either be reprogrammed to brew a larger coffee, or push additional water through the capsule using the top-off function. To purchase the updated 12 oz Alto capsule, as well as for information on how to use the programming and top-off functions, we invite you to visit the Vertuo Coffee and Machine Assistance pages of our website. Feel free to contact us for assistance as well at our toll-free number, 800.562.1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best purchase!
on October 21, 2023
Posted by: Jessiejayden1995
from California
[This review was collected as part of a promotion.] I had been wanting to buy one for the longest time but couldn’t convince myself to spend the money because I had a keurig. My husband decided to surprise me with one and I’m so glad that he did. The taste and quality is honestly unmatched.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Works great
on October 21, 2023
Posted by: Olivia
[This review was collected as part of a promotion.] I love this machine and its brews very hot. Great coffee and espresso!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Real deal without the hassle
on October 21, 2023
Posted by: Abenn20
from Greenville, SC
[This review was collected as part of a promotion.] I bought this machine to power me through sleepless nights with a newborn. I am limited on the amount of caffeine I can have so I want it to be a good drink when I do. Something cafe like and enjoyable but I also don’t want to leave the house. That’s where Nespresso comes in- cafe style coffee, full of flavor and a caffeine buzz to pick me up!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious coffee, great versatility
on October 21, 2023
Posted by: Rebecca
from Washington, D.C.
[This review was collected as part of a promotion.] I was given this as a gift and loved it right away. Long time Nespresso customer and will remain so. Great products. Great customer service. Delicious coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sleek coffee maker!
on October 22, 2023
Posted by: Azdena
from Scottsdale, AZ
[This review was collected as part of a promotion.] Nespresso coffee is the BEST! I’m so happy with my VertuoPlus.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA