Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - Grey
Average customer rating
4.5
(4,202 Reviews)
Rating breakdown 4,202 reviews
5 Stars
3,230
4 Stars
424
3 Stars
117
2 Stars
122
1 Star
309
86%of customers recommend this product.
(
2,796 out of
3,249)
Customer Reviews for Nespresso - VertuoPlus by Breville - Grey
Customer Rating
5
Sustainable & Delicious
on December 4, 2023
Posted by: glowinggkatie
My Nespresso is my favorite appliance in my kitchen. I used to have a Keurig, but I enjoy espresso beverages more than regular coffee. I love all the options of brews and pods. My favorite are double shots! My favorite Nespresso pod is the IL Cafe brew, and also the Starbucks Blonde Espresso. My boyfriend recently used the full cup feature and loved his coffee. We are won over by Nespresso. Their pod recycling program is incredible, and the machine came in all recyclable packaging!
Written by a customer while visiting influenster.com
Customer Rating
4
Machine leaks
on December 4, 2023
Posted by: KT86
from Dayton, Ohio
Just received this a few days ago. I love the quality of coffee that this produces. But I’m taking off a star and I think maybe it actually deserves less because it leaks already?? I’ve noticed it leaks water whenever I make a coffee drink but not when I make an espresso one. The water tank is attached correctly. I don’t know yet where the leak is coming from. I’m just disappointed that it’s a brand new machine and it’s leaking.
Response from Nespresso USABy Lisa A, Customer Service, December 6, 2023
Thanks for your review. We’re dismayed to learn that you have a leak from your VertuoPlus machine when you brew coffee capsules. As part of your machine maintenance, we recommend the first time use steps with water only, at least once a week to flush any coffee granule buildup from the head of your machine. Your VertuoPlus machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. If troubleshooting is unsuccessful, we have repair and replacement options via our Assistant Service Program. We recommend calling us at your convenience, when you’re with your machine, to register your machine to your account and troubleshoot to find a solution. We’re available 24 hours a day and 7 days a week by phone, for your convenience. We’re confident you’ll be back to your Nespresso coffee ritual again soon with your VertuoPlus machine.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Good product I love it
on December 4, 2023
Posted by: Joselito tirado
from Arecibo , PR
[This review was collected as part of a promotion.] This is a simple way to get coffe and fun, I recommend this item
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best cup of coffee in the world
on December 5, 2023
Posted by: DG
from Vancouver WA
[This review was collected as part of a promotion.] Perfect machine for perfect cup of coffee
Bought machine 5 years ago, and now bought new one for daughter
Bought machine 5 years ago, and now bought new one for daughter
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on December 6, 2023
Posted by: Mlpokemon
from Colorado
[This review was collected as part of a promotion.] I think it’s a great machine with lots of value just always make sure to do the monthly and it will last for ever.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great Machine
on December 6, 2023
Posted by: CatLover93
from South Dakota
[This review was collected as part of a promotion.] Such a great machine. It has so many options for brewing sizes. I with the coffee/espresso was a bit hotter though.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Where has this been my whole life
on December 6, 2023
Posted by: iac208
from Idaho
[This review was collected as part of a promotion.] After being a K-Cup girly for over 7 years, I made the switch because I was tired of drinking trash. Everyone deserves a good cup of coffee in the morning and coffee should be an experience. This machine is high quality, easy to clean and operate and the pods are just phenomenal.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Worth the Money
on December 6, 2023
Posted by: Happy Nespresso Owner
from Berryton, Kansas
[This review was collected as part of a promotion.] You won't regret this purchase. I had been holding off purchasing my Nespresso until I could no longer wait. Between the quick brewing, quality pods, overall "deliciousness, ease of ordering, and quick delivery, I couldn't be happier.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA