Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - Grey
Average customer rating
4.5
(4,202 Reviews)
Rating breakdown 4,202 reviews
5 Stars
3,230
4 Stars
424
3 Stars
117
2 Stars
122
1 Star
309
86%of customers recommend this product.
(
2,796 out of
3,249)
Customer Reviews for Nespresso - VertuoPlus by Breville - Grey
Customer Rating
5
Great features and love the colour
on December 1, 2023
Posted by: Thomas
from New Rochelle
[This review was collected as part of a promotion.] I bought it 2 weeks ago and have really loved it so far
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Coffee at home!
on December 1, 2023
Posted by: Jewel
from Los Altos, California
[This review was collected as part of a promotion.] This is my third version of a Nespresso machine and I've loved them all. This machine is so easy to use, makes a lovely froth on top and the temp is nice and hot! I have one at my office that my staff use everyday!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Terrific Tall Brew
on December 1, 2023
Posted by: Pemelabrews
from Montana
[This review was collected as part of a promotion.] I bought a sleeve of Alto Ambrato as a test looking for an Americano style brew for my Vertuo Next. It is exactly what I wanted. Delicious, full bodied, well rounded mild blend great for that morning coffee that I want to sip on for an hour. This might be my favorite blend yet!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE my VertuoPlus machine
on December 1, 2023
Posted by: Jokon
[This review was collected as part of a promotion.] Cannot live without my VertuoPlus machine. Would recommend to my friends and family.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Was great til….
on December 1, 2023
Posted by: Jusme
from Georgia
Purchased in October and should’ve listened to the prior reviews. Made great coffee at first but then pods wouldn’t produce coffee…then that orange light…then it wouldn’t power on!!!! I switched outlets, wasted two pods and yeah this thing failed to power on after only having it for 2 months!!!!!
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, December 2, 2023
Thank you for your review. We share your disappointment that you've experienced issues with your Vertuo Next machine. This model comes with a one-year and a lifetime of troubleshooting via our toll-free number 800-562-1465. Nespresso offers repair & replacement options via our Assistance Service Program. Please do not hesitate to contact us. We are available 24 hours a day, seven days a week. We feel confident we can provide you with the best resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
1
Do not buy this machine
on December 1, 2023
Posted by: Junkymachine
from CA
Machine stopped powering on after about 50 cups of coffee - - total junk.
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, December 2, 2023
Thank you for your review. We share your disappointment that you've experienced issues with your Vertuo Next machine. This model comes with a one-year and a lifetime of troubleshooting via our toll-free number 800-562-1465. Nespresso offers repair & replacement options via our Assistance Service Program. Please do not hesitate to contact us. We are available 24 hours a day, seven days a week. We feel confident we can provide you with the best resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the simplicity
on December 1, 2023
Posted by: Renee
from Washington
[This review was collected as part of a promotion.] I just purchased a vertuoPlus for my son for Christmas. Every time he comes to visit he comments on the great coffee and how easy it is to use. I have had mine for a year and love it. Put in a pod, push a button, great coffee and recyclable so your concience is clear.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Just what I needed!
on December 2, 2023
Posted by: Coppersdad
from Seattle,WA
[This review was collected as part of a promotion.] I bought the Vertuo Plus as a Christmas gift for my wife. Little did I know it was the perfect gift for me! I appreciate a cup of excellent coffee almost instantly without the fuss of loading a machine with filters and coffee and then feeling guilty I made more coffee than I'd usually drink.
The variety of coffees available is outstanding and with the occasional introduction of new beans, there's always some new brew to try. I certainly give it five stars and several friends have tossed their old coffee pots after sharing a cup from our machine.
The variety of coffees available is outstanding and with the occasional introduction of new beans, there's always some new brew to try. I certainly give it five stars and several friends have tossed their old coffee pots after sharing a cup from our machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA