Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - Grey
Average customer rating
4.5
(4,202 Reviews)
Rating breakdown 4,202 reviews
5 Stars
3,230
4 Stars
424
3 Stars
117
2 Stars
122
1 Star
309
86%of customers recommend this product.
(
2,796 out of
3,249)
Customer Reviews for Nespresso - VertuoPlus by Breville - Grey
Customer Rating
5
Foamy
on September 24, 2023
Posted by: Joe
from South San Francisco
[This review was collected as part of a promotion.] I’ve always liked the foam on my coffee. It reminds me of having a latte which I enjoy drinking a lot.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Horrible Quality
on September 26, 2023
Posted by: jperry6465
from Charlotte, NC
We have had two machines stop working in less than a year. We will not be getting a third.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., Customer Service, September 28, 2023
Thank you for your review. We certainly understand your frustration, and we hope you know that we're always here to help. All machines are covered by at least a one-year warranty, and we offer a lifetime of comprehensive troubleshooting with our machine experts. We are available 24 hours a day, 7 days a week at 800-562-1465. If you choose to reach out, we look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
So great
on September 26, 2023
Posted by: Leonardo
from San Diego California
[This review was collected as part of a promotion.] So glad i bought this makes perfect espresso every time
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Aficionados de Cafe!
on September 26, 2023
Posted by: Aficionado de Cafe
from Houston
[This review was collected as part of a promotion.] Simply the best addition to our kitchen - sleek design and fantastic, robust coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great!
on September 26, 2023
Posted by: PL
from Sioux Falls, SD
[This review was collected as part of a promotion.] This item is a re-purchase because we loved our first one so much! It works great and makes the best coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this machine!!
on September 26, 2023
Posted by: Fran
from New Jersey
[This review was collected as part of a promotion.] I received the Vertua as a gift. (Of course I asked for it and ordered it myself). This is the best. I recommend this machine highly. The coffee is always hot and is made quickly.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on September 27, 2023
Posted by: Dee
[This review was collected as part of a promotion.] Bought it just over a week ago and I love it, easy to use and it's already saving me from buying Starbucks every day at work!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Poor quality
on September 28, 2023
Posted by: Ma
from Boston
We got this as a gift a week ago and it’s already broken. Won’t brew any coffee
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service , September 29, 2023
We are disappointed to learn the Vertuo Next did not meet your expectations. This is not the experience we wish for our customers, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance.
Written by a customer while visiting Nespresso USA