Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - Grey
Average customer rating
4.5
(4,202 Reviews)
Rating breakdown 4,202 reviews
5 Stars
3,230
4 Stars
424
3 Stars
117
2 Stars
122
1 Star
309
86%of customers recommend this product.
(
2,796 out of
3,249)
Customer Reviews for Nespresso - VertuoPlus by Breville - Grey
Customer Rating
4
Bit of a rough start
on August 11, 2023
Posted by: Sunoe
from Deerfield, IL
[This review was collected as part of a promotion.] The coffee is delicious, a bit strong, but that's what milk is for, but the instructions for our Vertuo Next are, well, not so hot. Would it be so hard to put all the instructions for each language together? Why does the light at the top pulse? Not ready, not hot, or what?
I would recommend this to a friend!
Response from Nespresso USABy Tara B, Customer Service, August 12, 2023
Thank you for your review, Susan. We are thrilled that you are enjoying Nespresso coffee with your Vertuo Next machine, however, sorry to learn the instruction didn’t meet your expectations. We would be happy to share your concerns and we recommend using this link: nespresso.com/us/en/machine-assistance, to obtain guidance with your Vertuo Next machine. Please don’t hesitate to contact us via our toll-free number 1-800-562-1465 for additional help. We’re available 24 hours a day and 7 days a week for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Very good
on August 13, 2023
Posted by: M gee
from Plattsburgh, ny
[This review was collected as part of a promotion.] Makes great coffee of all sizes, perfect size for a kitchen coffee maker
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Italian-style coffee in minutes in your kitchen
on August 13, 2023
Posted by: FLCoffeeLover
from Tallahassee, FL
[This review was collected as part of a promotion.] I recently bought a second VertuoPlus machine (after my first in 2019). I cannot recommend this model enough! While other Vertuo machines have different features--this one for me is a classic, with easy capsule-loading and quick access to the discarded capsule canister (in the back) and the water tank. The sleek design is a welcome addition to any kitchen, where you can welcome Italian-style coffee (including the coveted crema!) in your own kitchen!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Cute and functional!
on August 13, 2023
Posted by: glamona
from Nebraska
[This review was collected as part of a promotion.] We recently replaced our VertuoNext with this machine. Pros are definitely that it is auto open/close and that it looks more attractive on our counter.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great buy!
on August 14, 2023
Posted by: Grace
[This review was collected as part of a promotion.] I received this machine as a gift and absolutely loved it! I bought one for my parents as well. The Nespresso pods are just as good as going out for coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my Nespresso!
on August 14, 2023
Posted by: BizzeBea
from Santa Rosa, CA
[This review was collected as part of a promotion.] Love my VertuoPlus Deluxe Nespresso machine I purchased for my office that I purchased another for my home!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use!!
on August 14, 2023
Posted by: DJ23
from Missouri
[This review was collected as part of a promotion.] Wonderful cup of Coffee in 2 minutes
Enjoying trying new flavors!
Enjoying trying new flavors!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
perfect brew
on August 14, 2023
Posted by: Pixi
from Sultan Washington
[This review was collected as part of a promotion.] Needed to replace my original model from 2016, very happy with how quiet, quick and of course delicious the new model brews.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA