Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(7,153 Reviews)
Rating breakdown 7,153 reviews
5 Stars
5,561
4 Stars
851
3 Stars
247
2 Stars
156
1 Star
338
86%of customers recommend this product.
(
3,189 out of
3,695)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
Great for people with Arthritis too!!
on August 12, 2025
Posted by: JoanT
from Daytona, Florida
Pleased and happy with this machine more so than any other one I have ever purchased. As usual it produces fantastic, delicious 😋 coffee. That is a given. But I have Rhumatoid Arthritis so with this machine, if you are looking for one that does not require any hard hand pressure from you....this is the machine for you. A cup of coffee for me with NO pain on my wrist,fingers, or hands. Thank you Nespresso. I can not stop singing your praise.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Broke after 17 months
on August 23, 2025
Posted by: Rosie
Mine broke after 17 months. The machine is very loud and the pods get to be expensive. Plus having to replace the machine out of warranty. Doesn't make sense.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
You won’t be disappointed!
on October 8, 2025
Posted by: Audrey
from Portland, OR
[This review was collected as part of a promotion.] We have been thinking about buying a Nespresso machine for years and we finally did last month. We have used it everyday since. Our old coffee maker/experience doesn’t compare in the slightest.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Italian style espresso
on December 20, 2025
Posted by: Christopher
from Florida
[This review was collected as part of a promotion.] I purchased my first Nespresso 4yrs ago and now have one in the RV. Wake every morning to sip my Chiaro. New Sweet Almond and Hibiscus is really great.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Much better than those other coffee machines
on January 2, 2026
Posted by: Jake
from Sylmar, California
[This review was collected as part of a promotion.] Working great and higher quality brews than the other coffee machines I've tried
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Very nice machine but "smart" features need work
on January 7, 2026
Posted by: Randy
from Mandan, North Dakota
[This review was collected as part of a promotion.] The machine looks great and works very well. However, I do believe the "smart" features need some work. I can connect the machine to our home wi-fi and my smartphone app. It says everything is connected, but when I try to communicate with the device over my phone to run descaling or cleaning features, I get an error message trying to connect to device. Very frustrating.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great selections
on January 21, 2026
Posted by: vjthedj
from Woodbine, Georgia
[This review was collected as part of a promotion.] My family in Italy had a Nespresso machine and we are now enjoying it here in Georgia.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fits seamlessly into my life
on February 11, 2026
Posted by: S
from New York, NY
[This review was collected as part of a promotion.] Love this, I use it everyday - as an espresso lover with limited time the vertuo next allows me to start my morning with my best foot forward without sacrificing taste or schedule
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA