Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - Grey
Average customer rating
4.5
(4,206 Reviews)
Rating breakdown 4,206 reviews
5 Stars
3,233
4 Stars
424
3 Stars
117
2 Stars
122
1 Star
310
86%of customers recommend this product.
(
2,797 out of
3,251)
Customer Reviews for Nespresso - VertuoPlus by Breville - Grey
Customer Rating
5
Simple machine, simply great results
on February 22, 2023
Posted by: Angela
from Atlanta
[This review was collected as part of a promotion.] For anyone who wants a tasty, well brewed cup of coffee or a nice make at home latte, why pay more. This is the machine for you.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I like the movable water tank.
on February 22, 2023
Posted by: Michael59
from Huntington, NY
[This review was collected as part of a promotion.] My second Nespresso machine and I like this even better because of its smaller foot print afforded by the movable water tank. Same great coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great features and shape
on February 22, 2023
Posted by: JA
from Irivine, CA
[This review was collected as part of a promotion.] Automatic top cover open and close feature is so satisfied. Product exterior color and shape are beautiful. However when brewing, machine makes loud noisy and the water bottle removal is a little hard.
I would recommend this to a friend!
Response from Nespresso USABy Tara B, Customer Service, February 23, 2023
Thank you for your review. We are happy to learn that you are enjoying your Vertuo Plus machine.
It is normal for all Nespresso machines to make some noise during operation. Please keep in mind the following factors that may be contributing to the noise:
• New machines with brand new pumps will produce less noise over time.
• If operating without water in the tank, the pump will be louder.
• A capsule in the capsule chamber will dampen the noise of the pump.
• Finer grinds will brew quieter than coarser grinds.
• The machine should be stable, with four rubber feet on the bottom. If any rubber feet are missing it may cause an abnormal vibration.
• The ideal surface for the machine should be solid and flat such as hard wood or a granite countertop.
Should you require any assistance, we are pleased to offer a lifetime troubleshooting via our toll-free number 800-562-1465.
It is normal for all Nespresso machines to make some noise during operation. Please keep in mind the following factors that may be contributing to the noise:
• New machines with brand new pumps will produce less noise over time.
• If operating without water in the tank, the pump will be louder.
• A capsule in the capsule chamber will dampen the noise of the pump.
• Finer grinds will brew quieter than coarser grinds.
• The machine should be stable, with four rubber feet on the bottom. If any rubber feet are missing it may cause an abnormal vibration.
• The ideal surface for the machine should be solid and flat such as hard wood or a granite countertop.
Should you require any assistance, we are pleased to offer a lifetime troubleshooting via our toll-free number 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the ease of use!
on February 22, 2023
Posted by: DrGeeZee
from Fort Worth, TX
[This review was collected as part of a promotion.] I have Nespresso machine that doesn't have the automatic opener and closer and I love it; however, during a recent hotel stay I was introduced to this model. Needless to say, I ended up buying this version for my home. I have been extremely pleased with it and would recommend it 100%. Nespresso machines make the best coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect coffee maker
on February 23, 2023
Posted by: Gosia
from Atlanta
[This review was collected as part of a promotion.] I had my previous Nespresso coffee maker for 9 years, so it was hard to say good buy to it when it broke. But my new Nespresso is as good as previous one. Makes delicious coffee with perfect foam! In love with my new Espresso machine!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use
on February 23, 2023
Posted by: Dark roasted Dixie
from Alabama
[This review was collected as part of a promotion.] I was given one for Christmas. My sister had one cup and wanted one for herself. She was given this one for valentine 💝 day
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So happy with my new Nespresso VirtuoPlus!
on February 23, 2023
Posted by: LaurenE
from Philadelphia, Pennsylvania
[This review was collected as part of a promotion.] I purchased a month ago and immediately started enjoying delicious and beautiful coffee drinks at home. There is a coffee capsule experience that’s just right for everyone in my family. I’m so glad I decided to purchase a Nespresso VirtuoPlus. It’s a beautiful machine that looks great and makes amazing coffee drinks!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on February 23, 2023
Posted by: Bigen
from MT
[This review was collected as part of a promotion.] This is my second machine, one at home and one at work. Easy to use and makes the best coffee with lots of taste options.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA