Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - Grey
Average customer rating
4.5
(4,200 Reviews)
Rating breakdown 4,200 reviews
5 Stars
3,228
4 Stars
424
3 Stars
117
2 Stars
122
1 Star
309
86%of customers recommend this product.
(
2,795 out of
3,248)
Customer Reviews for Nespresso - VertuoPlus by Breville - Grey
Customer Rating
5
Best cup of coffee
on November 5, 2022
Posted by: Mikef
from Sacramento
We were looking for the best cup of coffee available without going to a coffee shop. The vertuo plus fits the bill perfectly. Makes the house smell like a coffee shop. We love this thing
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
perfection every time
on November 7, 2022
Posted by: deniseh
from Mt Vernon Wa
My husband told me about this product as he uses it as his boss's house. However I could not believe they were true. I decided to buy it for our home and the machine is incredible. We are horrible coffee snobs and this machine has us beat. Its perfection every time. I want to buy another as a back up Ive gotten so dependent on it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use and great machine
on December 2, 2022
Posted by: AS58
from New York
[This review was collected as part of a promotion.] It is my Third gave one to my father have two for the house
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Verturo Plus
on December 2, 2022
Posted by: Mikec1951
from Camp Hill, Pennsylvania
[This review was collected as part of a promotion.] Bought as a replacement for another one that I purchased a few years back. I have been extremely happy with the Verturo Plus machine and the coffee products purchased. Highly recommend to all coffee consumers.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Coffee
on December 6, 2022
Posted by: mike3677
from Beavercreek oh
[This review was collected as part of a promotion.] I bought the Vert Plus for my daughter. I had previously bought one for myself to replace a Keurig. No comparison. I primarily us it for straight decaf, taste like regular coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Compact Coffee / Espresso maker
on December 16, 2022
Posted by: JMR68
from Cambridge, MA
[This review was collected as part of a promotion.] I bought one of these for my own house after staying with some friends that has a similar model. I like the compact size and ease of use. I especially like the fact that each pod has info on it that the coffee maker uses to brew a perfect cup.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Works just like an expensive coffee maker should
on December 19, 2022
Posted by: sarasman319
[This review was collected as part of a promotion.] No problems with the machine after a couple of years; the coffee tastes great and works perfectly. I knocked a star off for value; the Vertuo pods are unnecessarily expensive because the company doesn’t allow any 3rd party companies to make pods to compete with them.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Great coffee.. bad machine
on January 21, 2023
Posted by: hannz
from Pennsylvania
I got this for christmas in 2020 and it worked fine for about 6 months but is very inconsistent with its performance. It doesn’t even turn on when plugged in half the time, it over brews for espresso pods and fills a whole cup or only spits out a few drops before shutting off. I love the taste of the coffee but the machines aren’t cheap so now I have to buy a brand new one to use the pods I still have. Today I tried plugging it in and in plugging it 4 times before it would come on and it made one cup fine and then would only spit out a few drops. Descaling didn’t help either so this machine is just shot. Love the coffee but wish the machines worked better.
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, January 23, 2023
Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso machine. The VertuoPlus machine comes with a one-year warranty and we're happy to offer lifetime troubleshooting support. A Factory Reset can help ensure the machine is brewing to the corresponding capsule amount. You can find instuctions on the Machine Care page of the Nespresso website and in your User Manual. We feel confident we can help resolve noise issue you've mentioned with prompt and comprehensive troubleshooting assistance by phone. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA