Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - Grey
Average customer rating
4.5
(4,198 Reviews)
Rating breakdown 4,198 reviews
5 Stars
3,228
4 Stars
424
3 Stars
116
2 Stars
122
1 Star
308
86%of customers recommend this product.
(
2,794 out of
3,246)
Customer Reviews for Nespresso - VertuoPlus by Breville - Grey
Customer Rating
5
Best gift to myself
on January 6, 2022
Posted by: nespressyourself
from New York, NY
- There is a wonderful variety of pods.
- You can make an espresso or full sized cup of coffee.
- The crema is excellent and it's super easy to use.
- I love how sleek and sexy it looks on my counter space (it doesn't take up much)
If you're looking to purchase this machine I highly recommend! The self lifting head, the design of the pod disposal and water tank make this machine extremely functional, well designed and chic.
- You can make an espresso or full sized cup of coffee.
- The crema is excellent and it's super easy to use.
- I love how sleek and sexy it looks on my counter space (it doesn't take up much)
If you're looking to purchase this machine I highly recommend! The self lifting head, the design of the pod disposal and water tank make this machine extremely functional, well designed and chic.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Easy to use great coffee
on April 2, 2022
Posted by: Pat55
from Surprise arizona
I purchased this a couple of weeks ago after two of my daughters recommended it. The coffee flavors are all great and not watered down. The only reason I didn’t select all stars is because pressing the top to begin the maker is not consistent. Sometimes I only need to press it once and other times two or three times. I don’t know if the delay is normal but it is confusing. Other than that I am happy with my purchase.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, April 4, 2022
Hi Pat55. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus. We recommend running a priming cycle once a week through your machine, to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great experience
on May 25, 2022
Posted by: Duane
from Bloomington mn
We are bought are Nespresso machine a few weeks ago at Mall Of America. Amazing experience from start to finish . The machine and coffee are the best I've had. Highly recommend if you're serious about your coffee this is the way to go. Thank you to all the staff
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the new look!
on June 6, 2022
Posted by: Karen
from Asbury Park, NJ
I noticed that Nespresso changed the look of the machine. The one that I have was six years old. There was nothing wrong with it except the coffee wasn't as hot as it used to be. I love the look of the machine and, of course, the way the coffee tastes. Happy I decided to upgrade!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Too much vibration
on September 12, 2022
Posted by: Ryan
from Virginia
I bought this product a couple months ago after my last Nespresso machine stopped working. I’ve had my coffee cup vibrate off the drip tray 3 times now and end up in the floor with coffee all over the cabinets and walls. Never had this problem with my last machine. I’ve had to stop using the drip tray all together.
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason B., Customer Service, September 13, 2022
Hello Ryan, and thank you for your review. We understand your frustration regarding your VertuoPlus machine vibrating too much, and we would like to offer our assistance. Please contact Nespresso at 800-562-1465. We are available 24 hours a day, 7 days a week. Additional troubleshooting assistance can be found on Nespresso.com/help for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Easy to use
on September 27, 2022
Posted by: Bruce
[This review was collected as part of a promotion.] We bought this several weeks ago. Although it makes decent coffee, it is more like espresso (even their coffee sizes) and less like drip coffee. So depending on how you like your coffee, this machine may/may not be for you.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this machine
on September 28, 2022
Posted by: Britt13
from Laguna Beach Ca
[This review was collected as part of a promotion.] It’s honestly changed my life and brings me joy. Just buy it you’ll be happy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
love it
on September 29, 2022
Posted by: arkansashog
[This review was collected as part of a promotion.] I thought that the temperature complaint was going to be an isssue but it’s not! much better than my Keurig and not watery at all
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA