Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - Grey
Average customer rating
4.5
(4,208 Reviews)
Rating breakdown 4,208 reviews
5 Stars
3,233
4 Stars
424
3 Stars
119
2 Stars
122
1 Star
310
86%of customers recommend this product.
(
2,797 out of
3,252)
Customer Reviews for Nespresso - VertuoPlus by Breville - Grey
Customer Rating
5
Love the products!
on July 26, 2022
Posted by: Rebekah Shopp
from Oklahoma
[This review was collected as part of a promotion.] We bought the machine (nespresso plus) about a month ago and use it daily! Makes such good coffee and espressos! Almost better then some coffee shops! Definitely worth it!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , August 1, 2022
Hi Rebekah. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Game changer
on July 26, 2022
Posted by: ann27
from Salt Lake City
[This review was collected as part of a promotion.] I have now had my Nespresso for a couple of weeks and am impressed! It is easy to use and clean and makes great tasting coffee. Plus there is the flexibility to make espresso, double espresso and coffee. I have also been pleased with the quick turnaround time of Nespresso orders.
Definitely worth it!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , August 1, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Latte
on July 29, 2022
Posted by: dbd1231
from Mineola, NY
[This review was collected as part of a promotion.] I bought my Nespreeso machine. few weeks ago with mild frother. best purchase ! if you want a high end coffee shop cup of coffee everyday it is the Best machine out there . Makes the best Latte
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, August 3, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
4
New to Nespresso
on July 29, 2022
Posted by: sg1998
from Omaha, NE
I have had this machine for about a month and it has been great! It is a little loud, but that is to be expected. No issues so far. Would recommend!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B , Customer Service, August 3, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my Vertuo Plus
on July 29, 2022
Posted by: LisaM
from Richland, WA
[This review was collected as part of a promotion.] I bought a Nespresso Vertuo Plus for my home and liked it so much the I bought another one for our condo. Makes great coffee fast! I did a lot of research before I bought it. I like its versatility with the different pod sizes.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, August 3, 2022
Hi LisaM. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE!
on July 29, 2022
Posted by: t_mudric
from Pittsburgh, PA
[This review was collected as part of a promotion.] Bought this two weeks ago and have been addicted ever since! I’ve been putting off buying this for so long and I’m so glad I finally pulled the trigger and bought this machine. I haven’t bought coffee in a local coffee shop and I go back for more than just 1 cup a day. Best purchase ever!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , August 3, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee from home
on July 29, 2022
Posted by: Abby
from Michigan
[This review was collected as part of a promotion.] I bought this machine a month ago after wanting it for so long. I am so glad I finally got it because it has been worth every penny. The best coffee from home and with the frothier you can make the best lattes and cappuccinos as well.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, August 3, 2022
Hi Abby. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Smooth coffee
on July 30, 2022
Posted by: Maynards09
from Marysville, wa
[This review was collected as part of a promotion.] This make a the smoothest coffee and espresso. We also bought the milk frother and this thing is amazing. It warms the milk so quickly and gives just the right amount of foam.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, August 1, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus and Aeroccino3 Milk Frother. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus and Aeroccino3 Milk Frother, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA