Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - Grey
Average customer rating
4.5
(4,208 Reviews)
Rating breakdown 4,208 reviews
5 Stars
3,233
4 Stars
424
3 Stars
119
2 Stars
122
1 Star
310
86%of customers recommend this product.
(
2,797 out of
3,252)
Customer Reviews for Nespresso - VertuoPlus by Breville - Grey
Customer Rating
5
I love it!
on December 2, 2021
Posted by: Stef5
from NC
I love it so far!
I love the coffee I have made so far!
I'm a little bummed it didn't come with the sample pack on the side of the box but it did come with 2 sleeves to try. It's starbucks quality of not better! The only issues I've had so far were reading the instructions to get it cleaned and started, I recommend watching a video before doing it.
I love the coffee I have made so far!
I'm a little bummed it didn't come with the sample pack on the side of the box but it did come with 2 sleeves to try. It's starbucks quality of not better! The only issues I've had so far were reading the instructions to get it cleaned and started, I recommend watching a video before doing it.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , December 3, 2021
Hi Stef5. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle weekly through your machine to assist with keeping the taste, texture, body and aroma in each brew. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love it!
on December 2, 2021
Posted by: RioGirl
from Beaverton, OR
I got it as an early bday gift from husband just couple of weeks ago! I’ve wanted on since my first Nespresso experience 3 yrs ago, but wouldn’t buy it for myself since our regular coffee maker works just fine!
The difference however between a drip and Nespresso isn’t even a fair comparison! If you’re looking to add a little indulgence to your day, this is it!
The difference however between a drip and Nespresso isn’t even a fair comparison! If you’re looking to add a little indulgence to your day, this is it!
I would recommend this to a friend!
Response from Nespresso USABy Lisa A, Customer Service, December 4, 2021
Thank you for your review, RioGirl. We are thrilled to learn you are enjoying your VertuoPlus Deluxe machine that you received as a birthday gift. We recommend running the first time use / clean mode procedure of your machine once a week, to assist with keeping the taste, texture, body and aroma in each brew, in addition to flushing out any coffee granules from the head of your machine. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on December 3, 2021
Posted by: Gosia
from Lynden WA
I have owned Evoluo for over 3 years and there were no problems except a loud noise while the machine was running. A week ago I got a new Vertuo Plus coffee machine and I'm in love, it's really quiet when working and the coffee is much warmer than with Evoluo. I have no objections to the design, both machines look nice. I get a lot of compliments on the quality and taste of the coffee. Nespresso is one of the best coffees I have ever had, give it a try and you won't regret it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my Nespresso! The
on December 6, 2021
Posted by: melissae5
Love my Nespresso! The variety of flavors are excellent and i definitely couldn’t go a morning without having my coffee. My husband even loves it. The milk frother does a great job and the two settings from hot and cold are great options. It is worth the money
Written by a customer while visiting influenster.com
Customer Rating
4
I LOVE this. I
on December 8, 2021
Posted by: imjust_emily
I LOVE this. I have both this and my B70 Keurig and I prefer the coffee from this. My only complaint is how expensive the pods are! That is why I only use this on occasion because the pods for my Keurig are a bit more affordable for the everyday.
Written by a customer while visiting influenster.com
Customer Rating
5
Compact and efficient
on December 8, 2021
Posted by: alfalfa
from MI
My first Nespresso was a gift. It died 6 years to the day I received it. Its death was confirmed by the Nespresso CSRep. I replaced it with a Nespresso Plus and love the new machine. It takes up less counter space, and brews a variety of sizes in one machine. However, the directions are all drawings - no words. Hard to follow and ambiguous. Setting it up was not as easy as my first one was!
I would recommend this to a friend!
Response from Nespresso USABy Katy R., Customer Service, December 9, 2021
Thank you for your review, Allison. We're glad to hear you're enjoying your new machine. We are always here to help with a lifetime of comprehensive troubleshooting. If you ever need us we are available 24 hours a day, 7 days a week at 800-562.1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
This is an absolute
on December 8, 2021
Posted by: member68c7cf1fe
This is an absolute must have if you like espresso! I love making a quad at home in the morning and can't imagine not using this everyday.
Written by a customer while visiting influenster.com
Customer Rating
5
I love my Nespresso
on December 9, 2021
Posted by: carinam
I love my Nespresso machine it makes the best espresso and coffee drinks. I love making lattes with the espresso pods and the milk frother. The pods could get a little pricey but worth it especially if you purchase Starbucks on regular basis. It is a bit loud but not a deal breaker.
Written by a customer while visiting influenster.com