Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - Grey
Average customer rating
4.5
(4,208 Reviews)
Rating breakdown 4,208 reviews
5 Stars
3,233
4 Stars
424
3 Stars
119
2 Stars
122
1 Star
310
86%of customers recommend this product.
(
2,797 out of
3,252)
Customer Reviews for Nespresso - VertuoPlus by Breville - Grey
Customer Rating
5
I love it! My
on September 23, 2021
Posted by: pookie2894
I love it! My coffee comes out hot and foamy! Love the flavors and options for different types, also love the fact of the recycling pod program!
Written by a customer while visiting influenster.com
Customer Rating
3
VertuoPlus number 2
on September 23, 2021
Posted by: Barrista
from Miami Beach
My first machine was great. The second one i bought less than a month ago has a smaller water tank than the first one but it is noisier, vibrates and drips more than the first one. Disappointing!
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, September 24, 2021
Thank you for your review, Barrista. Noise levels in your VertuoPlus may indicate that the weekly cleaning cycle should be run. If you ever need assistance with your new VertuoPlus machine regarding the dripping or noise levels, please do not hesitate to visit Nespresso.com/help or contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Excellent Coffe
on September 23, 2021
Posted by: Lea13
from California
Bought another to replace my old one that wore out. It is my favorite way to enjoy coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
I love the way
on September 26, 2021
Posted by: gritsla
I love the way you can get your coffee, it’s fast and easy but I don’t like the taste, seems too bitter for me and price too.
Written by a customer while visiting influenster.com
Customer Rating
5
So easy to use
on September 30, 2021
Posted by: MDB51
from Phoenix
Exacty as advertized. Easy to use and makes GREAT coffee. Great recycle program and ordering options with free shipping. Really enjoy having a great cappuccino each and every morning.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
We love our Vertuo Plus
on October 1, 2021
Posted by: Katpra
from Shaker Heights OH
We have used our Vertuo Plus for 3 years and it still makes a great coffee. It is well past it’s brew cycle limit so we’ll be getting another soon. Don’t want any other machine. We recycle every pod too. Fantastic customer service. They actually answer the phone when you call. Well done Nespresso!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I should have bought one sooner!
on October 6, 2021
Posted by: Lpf2425
from Houston
I have wanted a Nespresso for 20 years. After a rough year I decided to treat myself, and I should have done it sooner! I love my Vertuo Plus and recommend it to everyone. It makes fantastic coffee and espresso and brews consistently.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Replaced my Breville with this DeLonghi. Love it!!
on October 7, 2021
Posted by: MarcM
from Boynton Beach, FL
My wife and I were treated to a few cups of Nespresso while visiting our friends and I immediately fell in love. I first bought the much less expensive Breville but thought it was cheaply made so I returned it and bought this DeLonghi, which our friends have. What a perfect machine. It simply works simply, perfectly, and easily and produces perfect cups of coffee each time. If I have any complaint it would be that the coffee doesn’t come out absolutely steaming, piping hot—it’s definitely hot but I wish it was even hotter.
I would recommend this to a friend!
Response from Nespresso USABy Katy R., Customer service, October 8, 2021
Thank you for your review, Marc. The temperature of your VertuoLine capsules is controlled by the information programmed into the barcode of each blend. You may, however, pre-heat your mug of choice by running a cleaning cycle with your XX machine. Instructions for this can be found on Nespresso.com/help, and you may contact us any time at 800-562-1465 with any additional questions. Thanks!
Written by a customer while visiting Nespresso USA