Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - Grey
Average customer rating
4.5
(4,206 Reviews)
Rating breakdown 4,206 reviews
5 Stars
3,233
4 Stars
424
3 Stars
117
2 Stars
122
1 Star
310
86%of customers recommend this product.
(
2,797 out of
3,251)
Customer Reviews for Nespresso - VertuoPlus by Breville - Grey
Customer Rating
5
Best Machine!
on October 24, 2023
Posted by: Jen
from New York
[This review was collected as part of a promotion.] I’ve been buying bottled coffee/cold brew from supermarkets for years now and finally decided to get myself a coffee machine. Nespresso was not my first choice but I am so glad that I have chosen Nespresso! It has changed my life and my love for coffee has grown so much!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome machine
on October 29, 2023
Posted by: Clake24
from Austin, TX
[This review was collected as part of a promotion.] I bought this about a month ago to replace my keurig and am thankful that I did. The coffee is much better than any keurig coffee I had. I used to drink my coffee black, however I purchased the frother and use milk in almost every cup now and it enhances the flavor. Love my Nespresso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on October 31, 2023
Posted by: tinyterror2000
from Colorado springs
[This review was collected as part of a promotion.] I purchased a machine last year and loved it so much we purchased another one.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So yummy
on November 2, 2023
Posted by: Coffee crazy
from Roseburg, Oregon
[This review was collected as part of a promotion.] Love my Nespresso. Clean, delicious coffee :) Always perfect!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo next delivers a punch- love it
on November 5, 2023
Posted by: Theonlycoffeeyouleverneed
from Austin, Texas
[This review was collected as part of a promotion.] Love the easy way it makes my mornings run smoothly. Hot delicious coffee and no mess.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Yummy
on November 26, 2023
Posted by: Smh
[This review was collected as part of a promotion.] The coffee is great. Wish the sales staff would have a little more knowledge on all the machine settings instead of finding it all out on different social media videos.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
on November 30, 2023
Posted by: New Machine Very Loud
from Hillsborough, NC
Received a Vertuo Next as a gift to replace my old Vertuo machine. The Vertuo Next is much louder than my old Vertuo. It still makes good coffee but I’m disappointed by how loud it is.
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, December 2, 2023
Thank you for your review. We are sorry to learn your Vertuo Next machine brews loudly. The sound you are hearing is the drying section of the brew cycle and is completely normal. This involves the capsule spinning at an accelerated speed to extract the last bits of coffee grounds and to rid any excess water from the capsule.
If you find the sound bothersome, we recommend putting a placemat or cloth underneath it to dampen the sound.
We are pleased to offer technical support via our toll-free number 800-562-1465. Please feel free to call us at any time if you would like any further assistance. We are available 24 hours a day and 7 days a week.
If you find the sound bothersome, we recommend putting a placemat or cloth underneath it to dampen the sound.
We are pleased to offer technical support via our toll-free number 800-562-1465. Please feel free to call us at any time if you would like any further assistance. We are available 24 hours a day and 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Gift for mom
on December 1, 2023
Posted by: KTLadyBird
from Austin, TX
[This review was collected as part of a promotion.] I haven't opened the package yet, as this is a holiday gift for my mother. But if it's anything like the 2 I already own, then it's great!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA