Customer Reviews for Goal Zero - Lighthouse LED Lantern - Black/green/transparent
Customer Rating
5
Excellent Lamp and Excellent Support!!!
on July 20, 2020
Posted by: KCNET
from Edmonton
Had to post a review cause of the Excellent Customer Support from "Goal Zero!" My faith in Customer Service has been restored.
Quick review of the lamp - Awesome lamp, great light output. We use it all the time for camping trips and love the crank ability when the battery is drained. - A lot of options of placement, has a handle for you to hook it on like tent, has a stand for the picnic table. - great 4 level battery indicator and love the Red flashing Hashard LEDs (though could be a bit brighter), wouldn't put it on the highway but good to identity something in your campsite.
Now for the support: 5 star I had this lamp for over 2 years and it was awesome, but my last camping trip on July 1st long weekend, the light wouldn't shut off until the battery was drained. Not sure what happened. So I contacted support and I didn't have my receipt any more and amazing, just a few pictures I had to send and a brief description of what is wrong. Whamo, they are shipping me a new one!! Shipping cost included.
Just that experience has made me a Goal Zero support, I know some people will probably say "that's how it's suppose to be", but I find it's hard now a days to get that kind of support.