Customer reviews from lg.com
LG - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Average customer rating
4.6
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
105
4 Stars
26
3 Stars
8
2 Stars
0
1 Star
4
94%of customers recommend this product.
(
130 out of
139)
Customer Reviews for LG - 55" Class (54-5/8" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Customer Rating
4
Wonderful Upgrade
on December 11, 2020
Posted by: SSpi
from Williamsburg, VA
[This review was collected as part of a promotion.] We bought this upgrade a similar LG we bought about four years ago. The internet card and wi-fi card failed in the prior model. This new model has a great 4K picture and the ability to access many more internet based applications. While we were unhappy that our prior model had a problem we are very satisfied with this new model.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Mswayyay
from Ashburn, VA
Verified Purchase:Yes
The screen has a very visible graphic line from the top to the bottom of the screen. Sometimes the sound stops working
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, May 6, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: pawski
Verified Purchase:Yes
[This review was collected as part of a promotion.] everything works great but the remote is not very good
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (4) ratings-only reviews
Overall Customer Rating
4.8
Would recommend? Yes
(
3 out of
4)
Features
4.3
Quality
4.8
Value
4.5