Customer reviews from frigidaire.ca
Frigidaire - Professional 36" Induction Cooktop - Stainless Steel
Average customer rating
4
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
10
4 Stars
2
3 Stars
4
2 Stars
0
1 Star
2
78%of customers recommend this product.
(
14 out of
18)
Customer Reviews for Frigidaire - Professional 36" Induction Cooktop - Stainless Steel
Customer Rating
1
Terrible Product - DO NOT BUY!
on December 17, 2023
Posted by: Greg999
We moved into our new home in July of 2022. We purchased all new Frigidaire professional series appliances. Our first cooktop lasted 7 months and needed replacing. Our second one is now broken again!!! This will be replaced under warranty because we purchased an extended warranty. We could not say it strong enough…this is a TERRIBLE product. DO NOT BUY.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Christian, Online Outreach Specialist, December 18, 2023
We apologize that this has been your experience with your cooktop for such a short time.Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via phone at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
1
HORRIBLE
on August 18, 2022
Posted by: FRIGIDAIRE TRASH
I WOULD GIVE THIS A -100 STAR. Two of the burners are not working and we are asking for a refund, nobody will do anything! 4 WEEKS. 3 TECHNICIANS. THEY ARE LYING IN THE REPORT AND WONT DO ANYTHING ABOUT THIS! NEVER BUYING FRIGIDAIRE EVER AGAIN!!! WORST COMPANY EVER! WORST COMPANY IN THE WORLD!
No, I would not recommend this to a friend.
Response from frigidaire.caBy DERRICK, Online Outreach Specialist, August 19, 2022
Hello, there! It’s disheartening to hear your experience with your cooktop has been less than desirable. We place a great deal of emphasis on manufacturing quality products, but there are occasions when things may not go as they should. We’ve reached out via email to gather some additional details so we can determine how best to address your situation. We look forward to hearing from you soon! -Derrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Excellent!!
on January 28, 2023
Posted by: Ml285
Have had the new cooktop for a couple months. Great layout for thé burners. Best feature is the knobs!! So much better than a digital on/off temp adjust. Very happy with this cooktop.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great cooktop
on February 27, 2023
Posted by: Nathaniel
Works well for lots of types of cooking. Very happy with it
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great unit
on April 1, 2023
Posted by: ROBK
Great unit so far. Boils water in less than a minute
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
So efficient!
on July 7, 2023
Posted by: Linda64
I am new to induction cooking and was a little reluctant knowing I had to buy new pots etc and I had really come to appreciate my gas cooktop as it was "instant on and instant off". My new induction cooktop is even faster and the time to heat is instantaneous, moreover than my gas cooktop. Added to that is the ease of cleaning as it is a flat surface with no elevated burners or grates. I will never go back!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
I like it
on October 31, 2023
Posted by: Hudson
I bought it about two months ago and I just installed it a week ago and so far it seems to be working perfectly. Talk to me two years from now and then will really know how good and Appliance it really is.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, November 1, 2023
Hi, Hudson. We appreciate your time in providing feedback. We're glad that your unit works perfectly. We hope it suits your needs, and if you need any help, feel free to connect with us via phone at 800-265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great features
on November 11, 2023
Posted by: Nelson52
I’m very happy with my purchase. Easy to control heat and so quick to get to temperature
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca