I am still waiting for the wall panels to come before I can use the trim pieces.
Response from gladiatorgarageworks.comBy Gladiator Pros , Gladiator , February 5, 2021
Hello Delayed Delivery, We sincerely apologize for the delay in receiving your GearWall Panels. Due to increased order volume, we are currently experiencing shipping and inventory delays. Our team is working hard to ensure availability of products and the fulfillment of orders. We appreciate your patience as we adhere to current precautions to keep our team members and customers safe. Please call Gladiator at 866-342-4089, from 8am to 6pm ET Monday and Tuesday, 9am to 6:15pm ET Wednesday through Friday, so we can check your order status. Please have your order number ready. Thank you.
Written by a customer while visiting gladiatorgarageworks.com
Easy to use and install. Far more durable than an other garage organizer system. Makes for a very clean looking and well organized garage without. breaking down.
Written by a customer while visiting gladiatorgarageworks.com
I ordered multiple packs of trim and almost all packs were different shades of white and gray. None of them matched each other and more importantly none of them matched the color of trim i purchased (and installed) a few months ago.
No, I would not recommend this to a friend.
Response from gladiatorgarageworks.comBy Gladiator Pros, Gladiator, February 18, 2022
Hello Jay O, We are writing to follow up on an unfavorable review you posted on gladiatorgarageworks.com for the GearWall® Panel Trim (GAWT086PBY) you purchased. Gladiator is focused on ensuring complete customer satisfaction. As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. In reading your review, it is apparent that you have been receiving different colors of trim. Please accept our apologies for this experience. We would like to ship you a replacement box of trim free of charge. We are very hopeful to hear from you and help you resolve the difficulties you’ve experienced. Your complete satisfaction is our goal. Thank you for your time and we regret the difficulties you’ve been having with your Gladiator product.
Written by a customer while visiting gladiatorgarageworks.com
Product works and looks great on garage wall. Installation was easy but use patience. Packaging could be improved so product does not get damaged, primarily the ends. Had to reorder some panels due to supplier or carrier damage. Otherwise, very pleased.
Written by a customer while visiting gladiatorgarageworks.com