Customer reviews from gladiatorgarageworks.com
Gladiator - Vertical Bike Hook - Granite
Average customer rating
4
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
30
4 Stars
5
3 Stars
4
2 Stars
5
1 Star
6
84%of customers recommend this product.
(
31 out of
37)
Customer Reviews for Gladiator - Vertical Bike Hook - Granite
Posted by: Travis6
Verified Purchase:Yes
Works great. Sturdy and strong. Easy to install and easy to hang bike from.
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
2
Ok, but design flaws.
on September 21, 2024
Posted by: Seattle biking mom
from Seattle
Great idea in theory, but as the other reviewers mentioned, the hooks come loose WAY too easily and you end up with a half attached hook while holding a bike. It is VERY tricky to hang and remove bikes without the hooks popping off the wall. One other reviewer mentioned the weight specs, but I’m hanging children’s bikes which are under the weight limit and having issues. It is too tricky for my kids to use by themselves (they are 10).
No, I would not recommend this to a friend.
Response from gladiatorgarageworks.comBy Gladiator Pros, Gladiator, September 27, 2024
Hello Seattle biking mom,
We appreciate you taking the time to leave your comments and feedback on your experience with your Vertical Bike Hook. It is through customer feedback that we are able to correct, and make changes to our products in respect to their quality and overall design. Gladiator understands that valued customers, like you, are why we are in business. We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for review in future design consideration.
We appreciate you taking the time to leave your comments and feedback on your experience with your Vertical Bike Hook. It is through customer feedback that we are able to correct, and make changes to our products in respect to their quality and overall design. Gladiator understands that valued customers, like you, are why we are in business. We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for review in future design consideration.
Written by a customer while visiting gladiatorgarageworks.com