Customer reviews from gladiatorgarageworks.com
Gladiator - Vertical Bike Hook - Granite
Average customer rating
4
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
30
4 Stars
5
3 Stars
4
2 Stars
5
1 Star
6
84%of customers recommend this product.
(
31 out of
37)
Customer Reviews for Gladiator - Vertical Bike Hook - Granite
Customer Rating
5
Vertical 'glue dots gun' Hook
on May 16, 2022
Posted by: Goldfinger
from Berkeley, CA
[This review was collected as part of a promotion.] So I actually have found this bike hook to be a perfect holder for my glue dots gun in our shipping department. I used to hold the gun on a two prong hook and it would inevitably turn and fall as I worked in a hurry to get the shipments packaged up for UPS. Really found a perfect fit here.
I would recommend this to a friend!
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
1
Wimpy
on September 16, 2015
Posted by: bikeholderreviewer
from Boston
Verified Purchase:No
Only holds up to 30lbs?? A lot of bikes especially older bikes are going to weigh over 30lbs. Cmon Gladiator you can do better.
Response from gladiatorgarageworks.comBy September 27, 2017
Dear Wimpy: We appreciate you taking the time to leave your comments and feedback on your experience with your Gladiator Vertical Bike Hooks. I am a consumer myself and certainly understand and appreciate your feelings and frustrations. When a product fails to meet a consumer’s expectations, it concerns us. We make every effort to ensure only the highest quality materials are used during manufacturing. It is through customer feedback that we are able to correct, and make changes to, our products in respect to their quality and overall design. Gladiator Garageworks understands that valued customers, like you, are why we are in business. We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for review in future design consideration. Sincerely, Gladiator Brand Loyalty Team
Written by a customer while visiting gladiatorgarageworks.com
Posted by: Kristi
from Minnesota
Verified Purchase:Yes
I haven’t received the product, nor has it shipped yet.
No, I would not recommend this to a friend.
Written by a customer while visiting gladiatorgarageworks.com
Posted by: Tim G
Verified Purchase:Yes
I bought it a month ago and still don't have it. Have gotten no communications since I ordered it. Def got my credit card though.
Response from gladiatorgarageworks.comBy Gladiator PROS, November 30, 2020
Dear Tim,
We sincerely apologize for the delay in receiving your Vertical Bike Hook. Due to increased order volume, we are currently experiencing shipping and inventory delays. Our team is working hard to ensure availability of products and the fulfillment of orders. We appreciate your patience as we adhere to current precautions to keep our team members and customers safe.
We sincerely apologize for the delay in receiving your Vertical Bike Hook. Due to increased order volume, we are currently experiencing shipping and inventory delays. Our team is working hard to ensure availability of products and the fulfillment of orders. We appreciate your patience as we adhere to current precautions to keep our team members and customers safe.
Written by a customer while visiting gladiatorgarageworks.com
Posted by: Without ball caddy
Verified Purchase:Yes
It never showed up but they ask me to review??????
Response from gladiatorgarageworks.comBy Gladiator PROS, November 30, 2020
Dear Customer:
We sincerely apologize for the confusion. We are currently experiencing shipping and inventory delays due to increased order volume and extra safety precautions taken during this time. Our team is working hard to ensure the delivery of your Vertical Bike Hook. We appreciate your patience and understanding during this time.
We sincerely apologize for the confusion. We are currently experiencing shipping and inventory delays due to increased order volume and extra safety precautions taken during this time. Our team is working hard to ensure the delivery of your Vertical Bike Hook. We appreciate your patience and understanding during this time.
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
3
Vertical Bike Hook
on August 3, 2020
Posted by: DanJ
from Mesa, Arizona
Gender:Female
[This review was collected as part of a promotion.] This seems more fitting for smaller bikes. You must keep in mind the weight of the bike.. if you are hanging the bike by the wheel rim this will put too much pressure in the rim and over time if the bike is not regularly used will damage the rim.
The hook can also be used for other applications as well as the price makes it affordable for other uses
I would recommend this to a friend!
Written by a customer while visiting gladiatorgarageworks.com
Posted by: BAM1
from VA
Verified Purchase:Yes
I’m surprised to receive a survey request when I’ve been waiting over 4 weeks for the product and have just found out they won’t be delivered from China for at least another 3 weeks. I only found this out because I rang customer service again to follow up on my order. I have received no updates from the day I ordered other than the initial order confirmation.
Response from gladiatorgarageworks.comBy Gladiator PROS, January 8, 2021
Dear BAM1,
We apologize for the confusion and the delay in receiving your Vertical Bike Hook. We are currently experiencing shipping delays due to increased order volume during this time. We appreciate your patience as we continue to work diligently to fulfill regular order shipments. Your feedback is important to us, and we hope you will take the time to review your Vertical Bike Hook upon its arrival.
Sincerely,
We apologize for the confusion and the delay in receiving your Vertical Bike Hook. We are currently experiencing shipping delays due to increased order volume during this time. We appreciate your patience as we continue to work diligently to fulfill regular order shipments. Your feedback is important to us, and we hope you will take the time to review your Vertical Bike Hook upon its arrival.
Sincerely,
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
5
Looking for the 50 pound hook
on December 1, 2019
Posted by: mc2019
I read in the comment below that Gladiator offers a 50lb vertical bike hook. Please let me know where to find it on the website. Thanks.
Response from gladiatorgarageworks.comBy Gladiator Customer Care Team, Gladiator, December 4, 2019
Hello mc2019, here is link for the 50lb vertical bike hook. https://www.gladiatorgarageworks.com/collections/wall-organization/products/advanced-bike-storage-v3-0
Written by a customer while visiting gladiatorgarageworks.com