Customer Reviews for LG - UltraFine 22" IPS LED 4K UHD Monitor - Black
Customer Rating
1
Stand Broke
on January 31, 2022
Posted by: GrizzlyGreek
Stand Broke after 3 years of use, just sags back down to the lowest position when you raise the height.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Daphane , LGE Social Media, February 2, 2022
We hate to hear that you experienced an issue with your monitor's stand. Your feedback is especially important to us. Please rest assured that your concerns will be shared with our marketing and product teams. Regrettably, the unit had a 1 year warranty on parts and labor from the date of original retail purchase. You can contact Customer Support by private message via Facebook or Twitter @LGUSSupport with #VOC or call at 800-243-0000 for possible repair options that would be at your expense. This will allow for an open dialogue with expert agents that are better able to offer the proper assistance. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Developed permanent pink border around whole scree
on December 2, 2021
Posted by: ProductManager
from Cary, NC
I bought this monitor 3 years and 8 months ago and while the display is ultra-crisp and likable due to MacOS integration, the display developed a permanent pink border that won't go away. I decided to upgrade to the 27" hope it lasts longer!!
Pros: Style/Design, Features/Settings
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, December 6, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Monitor stopped working a year and three months after purchase. Computer stopped recognizing it and display would not turn on although ports still charged devices. No multiple display support. Can't connect to eGPU.
Pros: Style/Design
Quality
2
Features
2
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 20, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
[This review was collected as part of a promotion.] It is a BEAUTIFUL monitor. Equivalent to the retina screen on your MacBook Pro or iMac. Being able to use a single cable for charging and connection is wonderful. BUT, after a few years of use, the primary USB-C/Thundrbolt connection became lose making the monitor unusuble.
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
3
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, March 23, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
[This review was collected as part of a promotion.] I think this monitor is well designed both from a screen quality to the design of the cable management and stand desktop mount. The only comment I have is the power supply block is huge. But I mounted that under my desk so you don't even see it.
[This review was collected as part of a promotion.] I use this monitor for my MacBook Pro for personal and switch for business with my work laptop (IBM). The 4K quality and resolution on the this monitor is super sharp. The only issue has been updating the software which LG requires you to download from their website. It's not straight forward but so far I have been able keep it working. Being able to plug in and turn on via USB-C for my laptops is super easy and convenient. The built in speakers are average and there is no webcam but there are 3 usb C ports on the back for added functionality. Overall the brightness and clarity make this the best monitor to get for your home setup, especially if you are an Apple / MAC user.
Pros: Style/Design, ease of use, Performance, Quality
[This review was collected as part of a promotion.] Love this monitor, perfect for my uses. Unfortunately was damaged (by me) and I sent it back to LG for repair. They lost the monitor in the process and could only offer me a small portion of the original price. Wish I could find another one!