Customer reviews from Samsung US
Samsung - Galaxy J7 Perx 16GB - Black (Sprint)
Average customer rating
1.9 out of 5
1.9
(27 Reviews)
Open Ratings Snapshot
Rating breakdown 27 reviews
5 Stars
1
4 Stars
4
3 Stars
3
2 Stars
2
1 Star
17
20%of customers recommend this product. 
(
5 out of 25
)
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Customer Reviews for Samsung - Galaxy J7 Perx 16GB - Black (Sprint)
Customer Rating
1 out of 5
1
This is the worst phone I have ever had
on November 2, 2017
Posted by: Ketra
from Texas
Expertise:Expert
This is the worst phone I have ever had. The screen freezes,and won't respond unless I take the battery out,and I'm stuck with it because I have sprint and can only change once a year. I hate this phone.
Pros: Inexpensive, Lightweight, i have nothing good to say about this phone
Cons: Did not meet expectations, Not high def, Poor quality, i hate this phone
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
J7 Perx
on January 1, 2018
Posted by: Fedupwgarbage
from San Antonio TX
Expertise:Expert
This seemed like a good deal for about 5 days. Runs so slow my old pear runs faster. I can't answer calls because the screen stays black or freezes on whatever I was on. No matter what I do on this phone it is slow, so slow I can watch paint dry faster. Locked into an agreement on a useless phone.
Pros: Bright display, Inexpensive
Cons: Did not meet expectations, Poor quality, phone that cant phone.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
2 out of 5
2
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Sloooooooow
on May 26, 2018
Posted by: Highdesert420
from Southern Arizona
Expertise:Intermediate
I bought this phone to replace a previous J7 model with a slower processor. Well, this new one is much slower. There's no way it has a faster processor. The other negative reviews are true. The screen goes blank for a full 5-10 seconds when a call comes through. There is a significant delay for everything you try to do on this thing. It's a piece of crap and I'm probably gonna return it.
Pros: Bright display, Realistic color, Inexpensive, Lightweight
Cons: Did not meet expectations, slow
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
2 out of 5
2
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
too expensive dosnt work
on March 19, 2018
Posted by: chikiloko
from las vegas nv
Expertise:Intermediate
i think is over priced because it sucks ! its too slow takes it freezes and have to remove the battery every 30 min
when somebody calls i cant answer dont get this phone
Pros: Durable
Cons: Did not meet expectations, Poor quality, freezes
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
No voice mail indicator
on June 19, 2017
Posted by: 403Al
Expertise:Intermediate
There is no voice mail indicator, not handy at all.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
SAMSUNG J7 PERX WORST PRODUCT EVER
on October 19, 2017
Posted by: autopro
from Houston, TX, USA
Expertise:Expert
I LOVE SAMSUNG PRODUCTS, I OWN A GALAXY S7, A NOTE 5.
AND I DECIDE TO GO CHEAP AND TRY THE J7 PERX, WORSE DECISION EVER, PHONE FREEZE A LOT , I WAS NOT ABLE TO GET TO ANSWER MY PHONE CALLS, NEITHER WRITE A TEXT, MY BUSSINESS RELATE A LOT TO MOBILE DEVICES SINCE WE ARE IN AND OUT OF THE OFFICE A LOT, I SEND IT BACK AND GOT A BETTER DEVICE
I WOULDN'T RECOMMENDED
Pros: Inexpensive
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Has half the memory of an S7 :(
on July 16, 2017
Posted by: Vintagebarbie
from Lynnwood, WA
Expertise:Expert
Not much memory very disappointed wish i wld have gone with s8
Pros: Inexpensive
Cons: Did not meet expectations, 16 g memory
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Non-functional as a smart device
on March 12, 2018
Posted by: Sreece
from KCMO
Expertise:Expert
Performance is so slow and all apps lag significantly. Terrible camera. You get what you pay for. This device is not usable for anyone other than phone calls and text messages and OCCASIONAL smart phone uses.
Pros: Inexpensive, Lightweight
Cons: Did not meet expectations, Not high def, Poor quality, slow, very poor camera
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
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