Customer reviews from geappliances.com
GE - 27.7 Cu. Ft. French Door Refrigerator - Slate
Average customer rating
4.3
(288 Reviews)
Rating breakdown 288 reviews
5 Stars
188
4 Stars
56
3 Stars
14
2 Stars
9
1 Star
21
87%of customers recommend this product.
(
240 out of
277)
Customer Reviews for GE - 27.7 Cu. Ft. French Door Refrigerator - Slate
Customer Rating
4
The wife loves it!
on August 25, 2023
Posted by: Rlynn2307
from Woodland Park, CO
Nice refrigerator/freezer so far everything seems to be working great
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
My Refrigerator
on September 27, 2023
Posted by: Same2
This model looks amazing in my kitchen. It is enormous and can fit mass amounts of items. The only drawback is that the fan went out within 2 years. I replace it myself and has worked perfectly since. I recommend it if you want to stay within the less expensive ones.
I would recommend this to a friend!
Features
4
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Not meant to Last!
on February 13, 2024
Posted by: jocac
from Springfield, MO
Two months after warranty ends it stops working. We called and was basically told "Its to old". We can but a new one though.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, February 14, 2024
We appreciate you taking a moment to share your review. This is something we want to help out with. We're going to have one of our agents get in touch over email, this way we can collect some additional information. We look forward to hearing from you.
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible quality
on February 14, 2024
Posted by: RGoldberg
from Lilburn, GA
Terrible!!! Stainless steel finish should not rust!! Started rusting after just a few months and now it’s freezing everything! I’ve completely defrosted and dried it out but it keeps freezing in the refrigerator compartment. I’m very disappointed in the quality ☹️. I’m sure you’re very happy making tons of $ from hard working people just like all the other companies. The last thing I need is another expense or lost time dealing with poor quality especially for the price I paid.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, February 15, 2024
Thank you so much for sharing your experience. This is something we want to help with. We're going to share one of our support articles that goes over some tips that can help prevent your food from freezing. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002). Again, we appreciate your comments.
Written by a customer while visiting geappliances.com
Customer Rating
1
Do not buy without an extended warranty
on July 3, 2024
Posted by: MJP21
from Somers Point ,New Jersey
We have had constant issues with our refrigerator since we bought it. The mother board has been replaced, the fan has been replaced twice, the lights do not work, and it makes noises constantly.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, July 5, 2024
We'd like to assist you with your refrigerator. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
A lemon from the get go!
on December 11, 2024
Posted by: TGCC
from Hatteras NC
If I could give this product zero stars that would probably be too good for this item. Since we got it, nothing but problems and repairs. Control panel, lighting , ice maker, freezing up, not cooling. Repairman came and told us this product has been a problem from production! GE as of yet has not been helpful!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Response from geappliances.comBy Jonathon, GE_Appliances, January 2, 2025
We're sorry to see that you have had to have multiple service calls. We do see that you are working with our consumer specialist to help get this resolved. We're confident that we can help make this right.
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor workmanship abounds
on January 26, 2025
Posted by: Anonymous
from Lynchburg, VA
This product has been a disappointment from the very beginning. So many things have failed it is hard to know where to start.
Firstly it makes ice where it isn’t supposed to and doesn’t make it where it is supposed to. Ice behind the crisper trays. Ice on the seal of the ice maker door. Ice on the compressor fan. No ice in the lower ice maker. Ice won’t come out of upper ice maker.
Firstly it makes ice where it isn’t supposed to and doesn’t make it where it is supposed to. Ice behind the crisper trays. Ice on the seal of the ice maker door. Ice on the compressor fan. No ice in the lower ice maker. Ice won’t come out of upper ice maker.
And the ice in the upper ice maker won’t ever come out without opening system and adjusting ice. Finally the door latch broke off on the ice maker interior door.
This machine makes loud fan noises. I’m sure the fan will have a short life. The freezer drawer seal came loose and flops around. The top part of the fridge is too warm 56 degrees and the drawers freeze everything. The door drawers have cracked and will not support much now.
This is such a poorly made product I would be embarrassed to call it mine if I made it. Remember when fridges lasted? I do. This one isn’t even five years old. Model GFE28HSKISS serial sf513161. Can’t wait to buy a different brand. GE has lost my trust.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE Appliances, January 29, 2025
Thank you for contacting us with your feedback. We are sorry that you were disappointed with your refrigerator unit and understand how frustrating that can be. This is not the standard that GE Appliances holds for their products. We take all feedback from our customers seriously and will use this information for improvement moving forward.
We would suggest reaching out to our service team for further assistance with some of the concerns you are having with your unit. We are confident they will be able to help. They can be reached by calling 833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed.
We would suggest reaching out to our service team for further assistance with some of the concerns you are having with your unit. We are confident they will be able to help. They can be reached by calling 833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed.
Written by a customer while visiting geappliances.com
Customer Rating
4
Ice maker
on January 27, 2025
Posted by: Deenn
from Wisconsin
Love refrigerator. Ice maker sucks. It doesn’t hold or make ice the handle in the door broke
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com