Customer reviews from geappliances.com
GE - 27.7 Cu. Ft. French Door Refrigerator - Slate
Average customer rating
4.3
(289 Reviews)
Rating breakdown 289 reviews
5 Stars
188
4 Stars
56
3 Stars
14
2 Stars
10
1 Star
21
86%of customers recommend this product.
(
240 out of
278)
Customer Reviews for GE - 27.7 Cu. Ft. French Door Refrigerator - Slate
Customer Rating
4
Love it, Great space inside
on August 13, 2020
Posted by: sdsd
from montana
We like the space it provides us an the look. Getting it took longer than we liked, but we are happy with product
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Lost Space
on August 27, 2020
Posted by: Orangedot95
from Edmonds, WA
The fridge looks sleek and at a whopping 26 cubic I expected better storage. There's no butter holder, the air filter bites into the top, left side of the fridge making it impossible to store containers flush against the wall.
I would recommend this to a friend!
Features
3
Performance
4
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love this refrigerator
on September 23, 2020
Posted by: gyppo
from French Gulch, CA
Nice, convenient arrangement of drawers and shelves. Lots of space on doors.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Like how it is laid out
on January 31, 2021
Posted by: Already recommended
from Orlando Florida
Really liked the look of the frig and ample space for vegetables and fruits and love the French doors and drawer freezer
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the deli drawer
on May 26, 2021
Posted by: MARY MERRY
from Tucson AZ
The layout of this refrigerator is fine except it has no specific space for butter. In addition, there is no way to totally shut off the water filter without ordering a water filter stopper. That should have come with the expensive refrigerator.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Love our GE Refrigerator
on August 17, 2021
Posted by: Best Buddy
from Gulf Shores, AL
This is in addition to previous review I just sent in.
The only issue we have had is the fan motor going out after only 3 years. Wondering if this has been an issue with this particular model and if there could possibly be any funds applied back to us for this replacement and service call.
As alwsys, thank you for your consideration of this request.
The only issue we have had is the fan motor going out after only 3 years. Wondering if this has been an issue with this particular model and if there could possibly be any funds applied back to us for this replacement and service call.
As alwsys, thank you for your consideration of this request.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Response from geappliances.comBy John@GEAppliances, GE Appliances, August 20, 2021
Hello and thanks so much for letting us know about your refrigerator. We are sorry to hear service has been necessary and know this can be a headache. This is certainly not something we would expect and are glad you are having the issue taken care of. You can find your warranty information on page 51 of the manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60792-3.pdf
Keep in touch! - John@GEA
Keep in touch! - John@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Ok fridge, quirky problems.
on January 12, 2022
Posted by: Nick77701
from Kentucky
This fridge is awesome, when it works right. Occasionally the bottom drawer completely freezes everything in it, anytime the fridge is remotely full. Also when the fridge is full, the waterline for the front dispenser freezes and you can get filtered water.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, January 14, 2022
Hey there, and thanks for letting us know about your experience with this model. We’re thrilled you’re enjoying the refrigerator overall, though we truly hate to hear you’ve had an issue with the bottom drawer as well as the waterline for the front dispenser freezing. We know issues like those would cause concern, and we’d like to assist.
You may want to check the temperature in the fresh food section, and adjust it if necessary; we generally recommend that the section should be between 37 and 42 degrees F. We do also have an article discussing various troubleshooting steps if the unit is getting too cold here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002 . We hope that information may help.
For the trouble you’ve had with the waterline freezing, we recommend contacting our Service Department at 1-800-432-2737; a technician would be glad to diagnose and repair this issue, and can also assist with the freezing problem with the bottom drawer if you are unable to resolve that through troubleshooting.
We hope these issues are resolved for you soon, so you can enjoy your awesome refrigerator without any further inconvenience. We’re happy to assist if you have any other concerns or questions - wishing you all the best! -Sarah@GEA
You may want to check the temperature in the fresh food section, and adjust it if necessary; we generally recommend that the section should be between 37 and 42 degrees F. We do also have an article discussing various troubleshooting steps if the unit is getting too cold here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002 . We hope that information may help.
For the trouble you’ve had with the waterline freezing, we recommend contacting our Service Department at 1-800-432-2737; a technician would be glad to diagnose and repair this issue, and can also assist with the freezing problem with the bottom drawer if you are unable to resolve that through troubleshooting.
We hope these issues are resolved for you soon, so you can enjoy your awesome refrigerator without any further inconvenience. We’re happy to assist if you have any other concerns or questions - wishing you all the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
disappointed in longevity of device
on March 14, 2023
Posted by: yyru
from spring valley new york
Purchased device in July of 2018. Had to replace the front electric panel in 2020 and then again last year in 2022. Over this past weekend the fridge stopped cooling and repairman today informed the condenser and related part must be replaced. Parts and labor works out to cost of a new fridge. I enjoyed its features when it lasted such as the water dispenser, led lights etc/ But I am terribly disappointed in the duration of performance of the device which must be replaced. Giving serious consideration to other brands.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, March 15, 2023
Hi there, thank you for taking the time to reach out with this feedback. We are very let down to hear that you are having issues with your refrigerator so soon into its lifespan, and we are so sorry for any frustration this has caused for you.
We do offer a limited 5 year warranty on all parts of the sealed system which including the condenser. Information on how to initiate a warranty claim and what exactly is covered can be found on page 51 of the manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60792-3.pdf
We hope that you find this helpful, and please feel free to reach out with any additional questions or concerns you may have in the future. -Elliot@GEA
We do offer a limited 5 year warranty on all parts of the sealed system which including the condenser. Information on how to initiate a warranty claim and what exactly is covered can be found on page 51 of the manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60792-3.pdf
We hope that you find this helpful, and please feel free to reach out with any additional questions or concerns you may have in the future. -Elliot@GEA
Written by a customer while visiting geappliances.com